Accounts Receivable Coordinator

Date: 12 Feb 2024

Location: Angeles City, Philippines

Company: Canon

  • Global Brand
  • Day 1 HMO
  • Learning & Development Opportunities

 

 

About Us

 

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

 

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

 

Purpose

 

The primary purpose of the Accounts Receivable Coordinator role is to ensure the timely and efficient billing of accounts, allocation of payments, resolution of queries, maintenance of customer accounts and all other duties required in the Accounts Receivable team. Project participation as required. The role will also be required to coordinate and manage the ASM/DPM machines.

 

Essential duties

 

Customer Relationships (external and internal)

 

Communication with internal and external customers (both written and verbal) to be professional and consistent with our goal of providing excellent customer service.

The Group Finance team is expected to work together to achieve the objectives of the team.  All team members (incl. the Accounts Receivable Coordinator) are therefore required to be flexible and may at times be required to fulfil other roles within the team to achieve these objectives. 

 

Query Resolution

Ensure all billing and debt related queries are resolved in an efficient and professional manner which will conclude with timely payment of the invoices involved. Where there are possible delays the customer is to be informed.  Where the query is referred to another business unit the team remains responsible for the resolution of the query until fully resolved and contacting the customer.

All queries to be resolved within agreed SLAs

 

Allocation of Payments

Ensure all payments are applied to customer accounts within SLA.

Ensure all duties in relation to the timely allocation of payments are undertaken daily and/or as required.

 

Data Entry

Ensure all manual billing forms are entered into the billing system daily with no carryovers or errors.

Sequence Reporting is used to follow up on missing AR19 forms to ensure all revenue is captured.

 

ASM / DPM Management & Co-ordination

To undertake the administration and coordination of Automatic Stamping Machines & Digital Postage Meters.

 

Projects

Actively participate in projects as and when necessary.

Participate in systems projects (including systems developments / enhancements, customisations and upgrades) or business related projects that interface with the Billing and Credit systems, so as to add value to the business and aid/support strategic business initiatives.

 

Team Membership

Actively assist the Manager and other members of the Accounts Receivable and Group Finance team to achieve deadlines and objectives across the wider team.

 

Personal Development

Keep skills and knowledge of Accounts Receivable practices up to date and recommend appropriate training to Manager to ensure that skills and knowledge continue to align with business requirements.

 

Continuous Improvement

Identify and eliminate inefficient work practices.

Continually monitor and review current practices and procedures including system processes and where necessary make recommendations in respect to enhancements.

Ensure a continuous improvement view of the end to end processes.

 

 

Qualifications

1-3 years experience in an Accounts Receivable or similar role

 

Experience and capabilities

 

  • Knowledge of all areas of Account Receivable
  • Some understanding of other Financial Operations roles
  • Ability to work to deadlines and under pressure

 

 

If this sounds like you, we’d love you to apply!  

 

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

 

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

 

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.

 

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