Concierge Representative

• Corporate environment
• Work with a leading NZ brand
• Full-time permanent position, 40 hours per week, Monday – Friday

About Us | Mō Mātou

At Canon Business Services (CBS), we're a technology solutions partner for ambitious organisations. Across Australia, New Zealand and the Philippines, we help customers move past roadblocks, embrace opportunities and achieve real business outcomes through smart technology, business process and workplace solutions. By combining deep expertise with a focus on outcomes, we help organisations move faster, work smarter and unlock what's next.

What makes CBS different is our people and our solutionist mindset. We don't jump to quick fixes, we look deeper, ask the right questions and work closely with our customers to solve what really matters. Through our Truly Care approach, we listen with curiosity, plan with expertise and deliver with efficiency, building trusted partnerships that create lasting value and real results.

When you join CBS, you'll be part of a business that invests in your growth and development. You'll have the opportunity to work alongside talented experts, contribute to meaningful outcomes for customers and take on new challenges that help you build your career. Together, we're creating smarter solutions, delivering real results and making a genuine impact for the organisations we support.

About the Role | Mō te Tūranga

We have an exciting opportunity for an outgoing, approachable, customer focused Corporate Concierge to join our Canon team that supports our premier client, One New Zealand.  You will be based at One New Zealand’s amazing corporate offices in Auckland. Here, you'll enjoy the perks of collaborating with a dynamic and fun team and working in modern offices.

As the first point of contact for all visitors, you will play a vital role ensuring everyone receives a first-class experience. Our Corporate Concierge is entrusted with maintaining confidentiality, exercising discretion, and representing Canon and One New Zealand in an ethical and professional manner.  

Scope of the role includes:

• Welcome visitors and provide a professional, first-class arrival experience
• Manage visitor registrations, access requirements and host notifications
• Liaise with employees, customers, contractors and other stakeholders
• Maintain a polished, organised and welcoming reception area
• Coordinate meeting-room bookings and assist visitors to meeting spaces
• Support event set-up and pack-down activities
• Complete reception administration, reporting and record management
• Maintain up-to-date knowledge of the site, key contacts and workplace services
• Support compliance with Canon and One New Zealand health, safety and security requirements
• Work collaboratively with the wider workplace and facilities teams

About you | Mōu

We are seeking an individual who takes pride in providing excellent customer service and always maintains a high level of professionalism. Your positive attitude and adaptable nature will contribute to the collaborative and high-energy team.

Key skills and experience include:

• Very high standard of personal presentation
• Minimum of 2 years proven experience in corporate hospitality, events and/or Reception roles
• Superior multitasking and organisational skills
• Strong attention to detail
• Intermediate MS Office skills; experience with room booking software preferable
• Excellent communication skills, both written and verbal
• Strong administration skills
• A positive attitude and a flexible, adaptable nature
• Ability to work effectively within a team environment and independently when needed

What’s in it for you  | He Aha kei roto mōu

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online today!

Kei te hiahia koe ki te hono atu ki tēnei tīma kanorau? Tonoa ā-ipurangi ināianei!

Successful applicants will be notified of next steps.