Digital Services Operator Level 1

Date: 02-Aug-2022

Location: Auckland, New Zealand

Company: Canon

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

 We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success. 


About the Role


  • The role is based at our Technology Centre site in Auckland
  • The role is permanent Full-Time position
  • The working hours is 40 hours per week, Monday to Friday


Working in a fast-paced environment, the role of Digital Services Operator focuses mainly on receiving, sorting and distributing mails and documents as quickly and as efficiently as possible in accordance with set service standards. Your brief will extend in the logistics side of the operation, where along with distribution you will manage stock and inventory.


Main Duties


  • Mail receiving, sorting and distribution
  • Document Preparation for Digitisation
  • Customer communication
  • Stock management
  • General administrative duties including data entry, prepping, and scanning
  • Ensure your site is compliant with Canon and Client Health & Safety Standards


Key Requirements


  • To be available from Monday to Friday (7:00 am – 3:00 pm)
  • A clean full Class 1 Drivers License (Required to drive company vehicle for client sites)
  • Excellent customer service
  • Motivation and willingness to take initiative
  • A positive attitude
  • Attention to detail
  • To be a strong team player with excellent communication skills
  • To be able to manage time and multi-task
  • Able to adopt and work unsupervised

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance and productivity.

As an equal opportunity employer, all applicants will be considered.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.