Facilities Coordinator

Date: 2 Apr 2024

Location: Auckland, New Zealand

Company: Canon


  • Full-time permanent position, 40 hours per week, Monday – Friday, 9am to 6pm
  • Fantastic Corporate Wynyard Quarter premises
  • Career growth and development opportunities



About the Role


We have an exciting opportunity for a Front of House Reception/Facilities Coordinator to join our client's fantastic corporate offices based in the Wynyard Quarter. This role offers you the chance to utilise your outstanding customer service skills and learn more about facilities.


Working closely with the Facilities Team Leader, you’ll play a pivotal role split across reception cover and facilities related duties. Your day will involve everything from greeting and directing internal and external stakeholders, to efficiently addressing maintenance issues with contractors. You'll ensure visitors feel welcomed and our facilities run smoothly while maintaining a solid understanding of our organisational structure.


Responsibilities include:


  • Greeting and directing stakeholders with a 5-star customer service mindset
  • Answering phone calls promptly, professionally, and attentively
  • Conducting daily building checks
  • Liaising with contractors to promptly address various maintenance issues and ensure compliance with Health and Safety requirements
  • Meeting room resets and administration tasks as required
  • Managing contractors effectively
  • Prioritising security awareness and attention to detail
  • Some moderate lifting may be involved
  • Ensuring your site is compliant with Canon and our Clients’ Health & Safety Standards



About you


We are seeking a customer service superstar who enjoys being the first point of contact for reception related duties, but also happy to roll up your sleeves and dive into facilities related responsibilities.


Exceptional customer service is second nature to you. You excel in communication, thrive in fast-paced environments, and manage your time effectively. Other key attributes include:


  • Proven experience in a corporate hospitality environment is highly regarded
  • Very high standard of personal presentation
  • Knowledge of building compliance is advantageous but training is provided
  • Strong admin skills and proficiency in MS packages (Word, Excel, Outlook)
  • Outgoing personality with a ‘can-do’ attitude and dedicated to providing excellent customer service
  • Ability to troubleshoot, effectively prioritise and multitask
  • Hardworking, reliable, and highly adaptable in a rapidly changing environment
  • Physically fit to be on your feet for a big part of your day


If this sounds like you, join us in the beautiful Wynyard Quarter and become part of a supportive team.


Canon Business Services helps organisations optimise, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their needs, overcoming challenges, and freeing them up to focus on what sets them apart.


When you join Canon Business Services, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.


We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.


As an equal opportunity employer, all applicants will be considered.


Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.


All applicants must be eligible to work in the country they are applying to at the time of application.


Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.