Facilities Reception Administrator

• Monday to Friday- 40 hours per week, rotating rostered 8-hour shifts between the hours of 7am to 6pm
• Work in fantastic Corporate Wynyard Quarter and Albany North Shore premises
• Career growth and development opportunities

About the Role

We have an exciting opportunity for a Facilities Reception Administrator to join our client's fantastic corporate offices based in the Wynyard Quarter and Albany locations.

Working closely with the Facilities Team Leader, you’ll play a pivotal role split across locations covering reception and facilities related duties. Your day will involve everything from greeting and directing internal and external stakeholders, to efficiently addressing maintenance issues with contractors. You'll ensure visitors feel welcomed and our facilities run smoothly while maintaining a solid understanding of our clients' organisational structure.

Responsibilities include:

• Greeting and directing stakeholders always with a 5-star customer service mindset
• Answering phone calls promptly, professionally, and attentively
• Conducting daily building checks
• Liaising with contractors to promptly address various maintenance issues and ensure compliance with Health and Safety requirements
• Meeting room resets and administration tasks as required
• Managing contractors effectively
• Prioritising security awareness and paying strong attention to detail
• Some moderate lifting may be involved
• Ensuring your site is compliant with Canon and our Clients’ Health & Safety Standards

About you

We are seeking a customer service superstar who enjoys being the first point of contact for reception related duties. Along with this, you are happy to roll up your sleeves and dive into facilities related responsibilities as part of your role.

This role requires travel between various locations, so we are looking for someone who is self-motivated and confident working independently, yet also thrives in a team environment. Exceptional customer service is at the heart of what you do—you communicate clearly, stay calm under pressure, and manage your time efficiently.

Other key attributes include:

• Proven experience in a customer facing corporate hospitality environment is highly regarded
• Very high standard of personal presentation
• Knowledge of building compliance is advantageous, but training will be provided
• Strong admin skills and proficiency in MS packages (Word, Excel, Outlook)
• Outgoing personality with a ‘can-do’ attitude and dedicated to providing excellent customer service
• Ability to troubleshoot, effectively prioritise and multitask
• Hardworking, reliable, and highly adaptable in a rapidly changing environment
• Physically fit to be on your feet for a big part of your day

Please note: the role will be based either at North Wharf or Albany North Shore so please only apply if you are able to travel between locations.

If this sounds like you, apply today and become part of a supportive team culture.

What We Offer

• Training and Development Opportunities: Access world-class training and development opportunities to enhance your skills.
• Wellbeing Benefits: Including discounted health insurance and confidential counselling.
• Performance Recognition: Quarterly and annual awards for high achievers.
• Bonus Leave: Birthday leave, Canon Day, and Kyosei Day for volunteer work.
• Milestone Recognition: Carbon credits, merchandise, or retirement fund rewards.
• Discounts on Canon Products 
• Invest in Your Future: We offer education assistance and an employee referral scheme to support your long-term career growth.

*Eligibility for specific benefits may vary based on your employment nature and location.

About us

Canon Business Services helps organisations optimise, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their needs, overcoming challenges, and freeing them up to focus on what sets them apart.

When you join Canon Business Services, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation, and gender identities.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.