Property Operations Coordinator

• Auckland CBD On-Site at Client Location 

• Full-time | Permanent position 

• Must be eligible to work in New Zealand 

About the Role | Mō te Tūranga 

As the dedicated on-site Property Operations Coordinator, you will manage the day-to-day operations of our clients ticketing system, ensuring all requests are actioned efficiently and within required SLAs. 

Working directly from our client’s site, you will act as the primary liaison between our client’s Property Operations team, internal teams, and external service providers. You’ll represent the Property Operations function on-site, maintaining strong relationships while ensuring operational excellence and compliance with agreed processes. 

You will also support our clients National Security Manager and Facilities Manager, helping coordinate security-related activities and facilities operations within a corporate and/or retail environment. 

Key Responsibilities include: 

• Manage daily service tickets and ensure resolution within SLA timeframes. 

• Act as the on-site point of contact for client stakeholders and service providers. 

• Maintain accurate records, documentation, and reporting. 

• Support the implementation and ongoing improvement of Property Operations processes. 

• Identify opportunities to enhance service delivery and operational efficiency. 

• Provide general administrative and operational support to the broader Property Operations function. 

About you | Mōu 

You are confident, professional, and comfortable working independently in a client-facing environment. You understand the importance of discretion and confidentiality, and you thrive in roles where organisation, responsiveness, and stakeholder management are critical. 

• At least 2 years’ experience in a security and/or facilities coordination role. 

• Experience managing external vendors or service providers. 

• Strong stakeholder engagement skills and the ability to build trusted relationships. 

• Strong organisational skills with high attention to detail. 

• Proficiency in Microsoft Office and business systems. 

• A proactive, calm, problem-solving mindset. 

Our Client 

• You’ll be joining a leading, future-focused organisation that plays a critical role in connecting communities and supporting businesses across New Zealand. They are committed to creating safe, efficient, and high-performing environments for their people and partners. 

• Our client’s Property Operations team are trusted to deliver operational excellence across a diverse portfolio of corporate and retail sites. 

• Our client values professionalism, accountability, and innovation — and support their people with opportunities to grow, develop, and build long-term careers. 

Why This Role? 

• This is a unique opportunity to take ownership of property operations within a key client environment. You’ll be trusted to manage day-to-day operational delivery, represent the Property Operation function professionally, and contribute to continuous improvement across our clients portfolio. 

• If you enjoy being the go-to person on site and take pride in delivering high-quality operational support, we’d love to hear from you. 

• Apply today and help us deliver exceptional property operations on-site. 

Please note: All applicants must be eligible to work in New Zealand at time of application. 

About Us | Mō Mātou 

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart. 

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead. 

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success. 

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity. 

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. 

Successful applicants will be notified of next steps.