Service Centre Representative 3

• Fonterra Christchurch Location  

• Casual opportunities available 

• Monday to Friday, hours flex between 7am to 6pm 

About Us | Mō Mātou 

At Canon Business Services (CBS), we're a technology solutions partner for ambitious organisations. Across Australia, New Zealand and the Philippines, we help customers move past roadblocks, embrace opportunities and achieve real business outcomes through smart technology, business process and workplace solutions. By combining deep expertise with a focus on outcomes, we help organisations move faster, work smarter and unlock what's next.  

What makes CBS different is our people and our solutionist mindset. We don't jump to quick fixes, we look deeper, ask the right questions and work closely with our customers to solve what really matters. Through our Truly Care approach, we listen with curiosity, plan with expertise and deliver with efficiency, building trusted partnerships that create lasting value and real results.  

When you join CBS, you'll be part of a business that invests in your growth and development. You'll have the opportunity to work alongside talented experts, contribute to meaningful outcomes for customers and take on new challenges that help you build your career. Together, we're creating smarter solutions, delivering real results and making a genuine impact for the organisations we support. 

About the Role | Mō te Tūranga 

Based at our client’s corporate premises in Christchurch, we are seeking a Customer Service champion for our Service Delivery team. This role is key to supporting front and back of house functions, including mailroom, reception, and administration. 

This is a flexible role that will assist as required across the workplace and client services spaces. 

Scope of the role includes: 

• Assist with day-to-day service centre operations 

• Meeting room set ups 

• Mailroom and photocopying tasks 

• Vehicle and carpark management 

• General administrative tasks 

• Answering emails, Teams messages, phone calls 

• Providing outstanding customer service to internal and external clients 

• Some heavy lifting when required 

• Ensuring compliance with Canon and client Health & Safety standards 

About you | Mōu 

We are looking for a team player who takes pride in providing an exceptional level of customer service. You are happy to take initiative and always willing to help where needed.  

Key Skills and experience include; 

• Highly reliable, adaptable, and proactive 

• Proven experience in customer service or hospitality 

• Very high standard of personal presentation 

• Positive attitude and strong team player 

• Excellent communication skills, written and verbal 

• Strong multitasking and organisational skills 

• Knowledge of MS Office applications (Word, Excel, PowerPoint, Outlook) 

• Physically fit to lift heavy items when required 

• Must have a Driver’s License 

What’s in it for you |  He Aha kei roto mōu 

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity. 

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application. 

Looking to join this diverse team? Apply online today! 

Kei te hiahia koe ki te hono atu ki tēnei tīma kanorau? Tonoa ā-ipurangi ināianei! 

Successful applicants will be notified of next steps.