Shift Supervisor

• Central client location in Auckland CBD
• Permanent, Full-time position
• 40 hours per week, Monday to Friday – two shifts available covering AM or PM (between 07:30am to 10:00pm)

About the Role | Mō te Tūranga

Based on our client’s premises, we are seeking a detail orientated process champion for our Shift Supervisor / Site Manager role. This is a key role, responsible for leading our team and processing operations, and working closely with the onsite Client to ensure an end-to-end first-class experience for our Canon Business Services functions.

Main Duties include:

• Drive smooth daily operations, including overseeing all daily processing and dispatch.
• Lead, motivate, and support a high-performing team.
• Ensure strict compliance with security, safety, and operational standards.
• Manage rosters, timesheets, and reporting with precision.
• Coordinate secure dispatch and resolve issues quickly.
• Keep documentation accurate and audit-ready.
• Build strong relationships with internal teams and clients.
• Oversee onboarding and training for new team members.
• Maintain accuracy under pressure and meet tight deadlines.
• Work in a secure environment with physical tasks and equipment.
• Collaborate with your team to hit daily targets and deliver results.

About You | Mōu

You’re a proactive leader with a passion for delivering exceptional service and building strong relationships. Success in this role means bringing the right mix of skills, experience, and attitude including:

• Proven experience managing staff and service outcomes.
• Excellent attention to detail
• Strong commitment to process compliance and security standards.
• Excellent communication skills – both verbal and written.
• Physically fit
• Highly organised with great time management.
• Proactive, adaptable, and able to work autonomously.
• Customer-focused mindset and willingness to learn.
• Ideally 3+ years in a people management or administration role.
• Familiarity with invoicing processes and Microsoft Office.
• Experience in facilities support and flexible approach to tasks is highly regarded but not essential

What’s in it for you | He Aha kei roto mōu

We will invest in you by providing an inclusive learning environment to support you through continual growth and career development. With the foundation of a globally recognised, award-winning and trusted brand as your platform for success, it’s up to you to grab this opportunity with both hands! 

As well as a great career with a globally recognised company, Canon offers*:  
  

• Training and development opportunities to help you bring your goals to life 
• Performance Recognition in the form of quarterly and annual awards programs for high performers 
• Bonus Leave, including Birthday leave, Canon Day, an extra day of leave during the Christmas holidays, and volunteer day do good in your community
• Milestone recognition on your work anniversaries includes carbon credits, merchandise, or retirement fund rewards 
• Discounted Canon products, offered at a significant saving 
• An employee referral scheme rewarding you for recommending great candidates. 

*Eligibility for specific benefits and perks may vary depending on the nature of your employment with Canon Group and the country where you work. 

About Us | Mō Mātou

Canon Business Services helps organisations optimise, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their needs, overcoming challenges, and freeing them up to focus on what sets them apart.

When you join Canon Business Services, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success. 

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation, and gender identities.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.