Facilities Coordinator

Date: 11-Jun-2022

Location: Auckland, New Zealand

Company: Canon

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

 We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success. 


About the Role
Do you have amazing customer service skills and a passion for property?  This is a fantastic opportunity for someone wanting to gain valuable experience within a successful organisation focused on staff development and recognition. This position gives an intermediate opportunity with plenty of prospects to move up through the ranks. If you have a positive "can-do" attitude, great communication, experience in a similar role and a proven track record of excellent time management skills, then this is the role for you.
The ideal candidate will be comfortable working in a fast-paced environment where no two days are the same. Key benefits for this role include working in a modern office and great development opportunities as you will be brushing shoulders with the best in the business. 
This is a full-time permanent position based in Vodafone’s Corporate office on Auckland’s North Shore.

Main Duties

  • Providing best in class customer service to all internal and external stakeholders
  • Conducting daily building inspections 
  • Managing the stock levels of office consumables such as stationery, kitchen consumables, first aid kits etc
  • Weekly cleaning inspections of buildings
  • Monthly compliance inspections – visual inspections of signage, fire hose reels, safety features etc.
  • Coordinating and administering third party contractors and building effective relationships.
  • Maintaining up to date list of contractors contact details
  • Some moderate to heavy lifting may be involved
  • Managing small-medium projects including getting and accepting quotes, liaising with contractors, and Vodafone’s National Facilities Manager as required
  • Liaising with Vodafone’s National Security Manager to ensure the building is kept secure
  • Ensure your site is compliant with Canon and Client Health & Safety Standards
  • Creating a welcoming, professional, and friendly atmosphere by providing best in class customer service
  • Supporting Canon onsite team as required
  • Liaise with internal and external stakeholders 
  • Any other request that may be asked by Vodafone’s Facilities Management Team

Key Requirements

  • 1+ years’ experience in similar role
  • Understanding of risk assessment and risk management
  • Good knowledge of building systems such as BMS
  • Good understanding of environmental, Health & Safety
  • Good understanding of building compliance
  • Ability to cope calmly under pressure, pleasant and pro-active team player
  • Strong Administration skills, with focus on job ownership
  • High standard of personal presentation
  • Knowledge of MS Office applications (Word, Excel, PowerPoint, Outlook)
  • Excellent attention to detail and Security awareness
  • Fit and strong
  • Excellent communication and organisational skills
  • Proactive problem solver
  • Love helping people with an exceptional level of customer service
  • Must have a full NZ Drivers Licence

If you enjoy the challenge of delivering excellent customer service and a highly reliable individual with a “can- do” attitude, this role is for you. All applicants must be eligible to work in New Zealand and possess a Full Driver’s License. Any appointment will be made subject to satisfactory security checks.

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance and productivity.

As an equal opportunity employer, all applicants will be considered.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.