Team Member

Date: 4 Jul 2024

Location: Brisbane, Australia

Company: Canon

  • Casual role with competitive salary
  • Great working and Team Environment
  • Opportunity to join a highly respected global brand


About Us


As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.


About the Role


Working in a fast-paced team environment on one of our client’s sites, the role of Customer Service Team Member focuses mainly on the efficient management of both physical and electronic mailroom records. You’ll be involved in a variety of tasks such as file creation, storage, sentencing and retrieval through to liaising with customers and handling queries. The role will also do the coverage of the corporate reception from time to time.


Scope of the role includes:

  • Daily mail and courier management
  • File creations and retrievals
  • Daily data entry and record keeping
  • Handling and resolving phone and email enquiries
  • Ad hoc administration and duties
  • Involving some moderate to heavy lifting


About you


To be successful in this role, you should display a positive "can-do" attitude and you understand the importance of being a highly reliable individual. You have a keen eye for details and always ensure your work is accurate. In addition, you have a good level of computer literacy coupled with great communication skill. You have an excellent administrative, time management and organisation skills and most importantly you have the desire to deliver and exceed our client expectations.


Key Skills and experience include;

  • Experience within the Records Management field would be preferred
  • Microsoft office tools
  • A great attitude and the enthusiasm to learn new skills



In return you will have an opportunity to join a highly regarded global brand committed to investing in its people’s learning and development.


If this sounds like you, we’d love you to apply!   


We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.