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Technical Application Support

Date: 15-May-2021

Location: Canberra, Australia

Company: Canon

Canon Business Services is a leading provider of Business Process Outsourcing (BPO) solutions to clients, with offices in Australia, New Zealand and the Philippines. Over the years we’ve developed innovative solutions, taking our customers on a journey of digital transformation. 

When you join us, you’ll find a rewarding culture that values you. You’re empowered to focus on your career progression and turn your goals into reality. You’ll be an integral part of the group success. 

About the Role

  • Full time position located in Canberra
  • Great Working and Team Environment
  • Application Support Role (.NET) with strong SQL scripting skills


You must be an Australian Citizen or Permanent Resident at the time of submitting your applications to be considered for this role.


Australian Federal Police and Baseline security Clearance required; successful candidates will be required to get these clearances.


You will be an IT professional working as part of the Customer Support & Delivery team in a busy and dynamic environment.
This position will focus on supporting Canon Business Services’ client and in-house applications. A wide ranging & varied role, encompassing application support, SQL reporting, system monitoring, troubleshooting and problem solving.


Key Requirements

  • Minimum of 1.5 to 2 years of work experience in a similar role
  • MS SQL Server (Advanced SQL scripting knowledge)
  • VB 6.0 and .NET application development/support
  • Customer support and management skills.
  • Understand logic and trouble shoot custom built applications (SQL and .NET)
  • Commercial experience, in an application/operation support role
  • Highly self-motivated and mature professional
  • Able to prioritize work effectively and work unsupervised
  • Demonstrable track record in problem solving
  • Quick learner
  • Adaptable, flexible personality with ability to engage in new responsibilities
  • Identify issues/problems and provide lateral thinking to find resolutions
  • Professional and clear communication skills
  • Exposure to scanner hardware and imaging is desirable
  • Tertiary IT qualification in Programming is desirable
  • Documentum knowledge and experience are desirable
  • Document capture and imaging experience (EMC Dispatcher and/or ReadSoft) is desirable 


This is a fantastic opportunity for those wanting to gain valuable experience within a successful organisation focused on staff development and recognition! 


If you believe you possess all the skills and attributes required for this role, please submit your cover letter and CV by clicking Apply!


You may also register your interest in a number of Canon Business Services vacancies on our website:

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance and productivity.

As an equal opportunity employer, all applicants will be considered.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.