Client Services Manager

Date: 10-Nov-2021

Location: Canterbury, New Zealand

Company: Canon

About Us


Canon is the world’s leading imaging organisation that actively inspire people with imaginative ideas that enable people to connect, communicate and achieve more than they thought possible.


When you join us, you’ll find a rewarding culture that values you. You’re empowered to focus on your career progression and turn your goals into reality. You’ll be an integral part of the group success.

About the Role:


We have a fantastic opportunity for a Client Services Manager to join our Canon Busines Solutions team in Christchurch. Our business solution team includes five key product sets - Business Print, Professional Print, Software Solutions, Collaboration Technologies, and Business Process Outsourcing.

As a Client Services Manager you will take shared ownership of a portfolio of high-value clients and become a key relationship holder and a critical link between Canon and our Canon Business Solution customers. This exciting role requires you to:

  • Work collaboratively with the Account Manager
  • Develop strong customer relationships through regular client meetings
  • Gain an in-depth understanding of unique client needs
  • Identify opportunities for sales optimisation
  • Drive process improvement and performance reporting
  • Grow the value of Canon’s key-client base
  • Deliver all-round amazing customer service


About You


A passionate individual with a true customer focus gained through 2-3 years of customer relationship management or account management experience. The ability to develop and establish strong long-term working relationships with customers, both internal and external coupled with some knowledge of working towards revenue and profit targets is preferred.  A strong ability to communicate engagingly and effectively, both verbally and non-verbally is a must. 


What’s in it for you:

You will get the chance to work for a multinational company, with a real opportunity to take your skills to the next level. We’ll also look after you with training and development, progression and promotion, recognition, and reward. You’ll have all the tools and support you need to grow, to bring your ideas to life and achieve your successes.


If this sounds like you, apply today!  


We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.


As an equal opportunity employer, all applicants will be considered.


Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.


All applicants must be eligible to work in the country they are applying to at the time of application.


Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.