Digital Services Operator Level 1

Join our Digital Services team on a fixed-term contract until 30 October 2026 as a Digital Services Operator (Document Scanning), where you'll play a vital role in converting customer data into a digital format while adhering to client requirements and company policies.

About the Role |  Mō te Tūranga

Based in our central Christchurch Technology Centre, your responsibilities will include completing tasks on time, assisting with document processing, and ensuring the accuracy and compliance of our production processes. You'll also interact professionally with clients and handle administrative duties as needed, along with: 

• Assist with document receipt, sorting, preparation and scanning
• Keeping familiarity with client expectations as outlined in Work Instructions
• Assist in keying QA process, data conversion, extraction and transfer and document storage, destruction and retrieval
• Understanding of capture work queues and Canon systems
• Maintaining knowledge of the front-end process in MAP
• Accurate completion of timesheets and task sheets
• Maintain minimum keying speeds

About you | Mōu

To be successful in this role, you’ll be a positive team player with a "can-do" attitude and possess excellent attention to detail. Strong accuracy, computer literacy and numeric skills are essential, along with effective verbal and written communication. You’ll be committed to exceeding client expectations and eager to learn and grow in your role.

Key skills and experience include:

• Excellent administrative, time management, and organisational skills
• Experience in a similar document preparation and processing role
• Knowledge of New Zealand geography and region names
• Technical proficiency, including familiarity with Microsoft Office packages
• Previous experience in an operational and customer service-based environment
• Proficiency in data entry keyboard skills
• Competence with various technology and a willingness to learn new systems

About Us | Mō Mātou

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate.

As an equal-opportunity employer focused on strengthening our inclusive culture, all applicants will be considered. We welcome applications from people of all ages and cultures, including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation, and gender identities.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online today

Kei te hiahia koe ki te hono atu ki tēnei tīma kanorau? Tonoa ā-ipurangi ināianei!

Successful applicants will be notified of next steps.