Digital Services Operator - Logistics

About the Role 

We are seeking a motivated individual to join us at the Christchurch Technology Centre (CTC) as a Digital Services – Logistics team member. In this role, you will oversee the collection and delivery of physical customer deliverables, including, but not limited to, documents, mail, and parcels. Additionally, you will assist the team at CTC with document preparation and processing following the completion of daily courier services. 

You will be responsible for ensuring strict adherence to all relevant policies and procedures, ensuring the successful completion of tasks, and consistently representing our business in a professional and efficient manner. 

Key Responsibilities include: 

• Courier Services: Ensure the timely and accurate collection and delivery of customer documents, mail, packages, and parcels. Handle all items with care to prevent damage. 

• Delivery Issue: Promptly report any issues with deliveries, such as missed deliveries, undeliverable items, or missing parcels. 

• Compliance: Adhere to safety regulations and traffic laws while driving. Ensure all deliveries are made securely and in compliance with company policies. 

• Customer Service: Provide exceptional customer service during deliveries, addressing any customer concerns or complaints in a professional and courteous manner. 

• Vehicle Maintenance: Maintain the company vehicle in optimal condition, keeping track of vehicle registration, WOF expiry, and service due dates. Report any mechanical issues, damages, or accidents immediately.  

• Document Processing: Assist the Production Services team with document preparation and processing when required. 

About you   

Are you an organised, detail-oriented individual that thrives in a fast-paced environment where accuracy and efficiency are key? If so, we have the perfect opportunity for you!   

Key requirements include:   

• Full, clean driver’s license. 

• Strong time-management skills. 

• Excellent communication and customer service skills. 

• Previous experience in courier or delivery roles is advantageous. 

• Exceptional organizational skills with a logical approach to problem-solving. 

• Ability to work efficiently under tight deadlines. 

• High attention to detail and the ability to multitask effectively. 

• Capability to lift and handle heavy parcels safely. 

• Comfortable walking or driving for extended periods. 

• Punctual, reliable, and trustworthy. 

• Able to work independently with minimal supervision. 

• Willingness to work outdoors in varying weather conditions. 

What’s in it for you:     

As well as a great career with a globally recognised company, Canon offers:    

• Training and Development Opportunities  

• Wellbeing Benefits: Including discounted health insurance and confidential counselling  

• Performance Recognition: Quarterly and annual awards for high achievers  

• Bonus Leave: Birthday leave, Canon Day, and Kyosei Day for volunteer work  

• Milestone Recognition: Carbon credits, merchandise, or retirement fund rewards.  

• Discounts on Canon Products  

• Education Assistance  

*Eligibility for specific benefits and perks will vary depending on the nature of your employment with Canon Group and the country where you work.  

About Us  

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.  

When you join Canon Business Services ANZ, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.  

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate.  

As an equal-opportunity employer focused on strengthening our inclusive culture, all applicants will be considered. We welcome applications from people of all ages and cultures, including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation, and gender identities.  

All applicants must be eligible to work in the country they are applying to at the time of application.  

Looking to join this diverse team? Apply online now.  

Successful applicants will be notified of next steps.