Mailroom and Reception Assistant

Date: 27 Jun 2024

Location: Melbourne, Australia

Company: Canon


  • Casual role opportunity
  • Join a highly collaborative team
  • Various Melbourne work locations (CBD and some eastern suburbs)


About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.


About the Role

This casual opportunity involved in performing tasks that combines mailroom and general concierge duties. You will be based in various Melbourne client site locations particularly CBD and some eastern suburbs. As highly reliable team member with a positive "can-do" attitude, you will utilize your excellent communication skills to build rapport with the client’s customers, computer literacy skills and strong organisational skills to efficiently handle and sort mails, ensure its accurate distribution and timely delivery within the organisation.

Scope of the role includes:

  • General concierge duties
  • Daily mail and courier management
  • File creations and retrievals
  • Daily data entry and record keeping
  • Handling and resolving phone and email enquiries
  • Ad hoc administration and duties
  • Involving some moderate to heavy lifting


About You

To be successful in this role, you should display a positive "can-do" attitude and you understand the importance of being a highly reliable individual. You have a keen eye for details and always ensure your work is accurate. In addition, you have a good level of computer literacy coupled with great communication skill. You have an excellent administrative, time management and organisation skills and most importantly you have the desire to deliver and exceed our client expectations.

Key Skills and experience include:

  • Must have flexibility in performing roles (interchangeably concierge and mailroom duties).
  • Mailroom experience is an advantage; however, training will be provided.
  • Must be able to work in various Melbourne locations (CBD and some eastern suburbs).
  • Microsoft office tools


In return you will have an opportunity to join a highly regarded global brand committed to investing in its people’s learning and development.

If this sounds like you, we’d love you to apply!   

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.


Looking to join this diverse team? Apply online now.


Successful applicants will be notified of next steps.