Presales Solution Architect

Date: 26 Jan 2024

Location: Melbourne, Australia

Company: Canon


  • Working for a globally recognised brand
  • Be part of a dynamic, high performing and successful team
  • Opportunity to work on complex solutions involving industry leading technologies
  • Work with a company with strong cultural values
  • Flexible hybrid working arrangements – Office and work from home
  • Open to Sydney & Melbourne

About us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We are trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success. 

About the Role

The role is part of the Presales & Architecture team which is responsible for driving sales and building / maintaining relationships between our business and customers. The role requires understanding the technical landscape of customers & delivering presales engagements in line with their requirements. It involves leveraging vendor relationships to assist with solution formulation & presentations as required.

This role may be based out of Sydney or Melbourne & reports to the Team Leader – IT Presales.

       Main Duties

  • Work with the Sales team to ensure the smooth delivery and execution of client proposals, tenders, solution definitions, scoping of services and cost estimates related to CBS solutions and services.
  • Provide presales, architectural and technical governance across customer engagements to ensure solution components are delivered to meet client requirements and expectations
  • Perform analysis and review of technical solutions pertaining to commercial and architectural components, including ROI, TCO analysis and forecasting
  • Engage with customers on a consultative and strategic level to develop strategic plans, roadmaps and initiatives
  • Streamline the presales processes to provide a great experience for our customers during the sales engagement
  • Develop close working relationships with our sales team and our other business units to drive the success and growth of the business
  • Develop new or existing technology sales approaches in line with go-to-market strategies and initiatives
  • Assist marketing with go-to-market initiatives and campaigns from a technology/presales perspective

About the Role

We are looking for someone who has a strong business acumen with end-to-end understanding of IT solution sales & project delivery life cycle. Someone with demonstrated experience in design & implementation of Cloud & Infrastructure solutions. Skills or experience that the person must possess to be successful in this role include strong Presales and Solution Architecture expertise in the following areas:

  • Minimum 10 years’ experience in the IT industry with at least 3 years in a Presales role
  • Experience working on large engagements and have the ability to put together complex technology solutions
  • Experience in large and complex RFP responses, solution design, ability to articulate the value proposition of an overall solution
  • Demonstrate ability to understand customer requirements and apply technology solutions to meet business problems
  • Proven experience and ability to own the preparation of sales presentations, proposals, documents and artefacts
  • Ability to work independently and as a member of a team
  • Ability to work to strict timeframes, deadlines and budgets in a fast-paced environment
  • Understanding of the following key technology concepts:
    • Cloud concepts (Public, Private, Hybrid & Multi)
    • Cloud platforms and technologies (Azure, AWS)
    • Cloud service offerings (SaaS, PaaS, IaaS),
    • Data Center technologies and transformation
    • Modern Workplace technologies
    • Networking and Security concepts
    • Cloud based security concepts and services
    • Managed Services offerings
    • Expertise across a broad range of vendors such as Microsoft, VMware, Cisco, Pure, Veeam, Rubrik, Palo Alto / Fortigate

In return you will get the chance to work for a multinational company, with a real opportunity to take your skills to the next level. We look after you with training and development, progression and promotion, recognition, and reward and you’ll have all the tools and support you need to grow, to bring your ideas to life and achieve your successes.

If this sounds like you, apply today!

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

Some benefits include

  • Free onsite parking (site location dependant)
  • Online training subscription and mobile phone allowances
  • Birthday Leave and additional leave during year end shutdown (Canon Day Leave)
  • Health insurance at discounted premium rates
  • Discounted rates for Canon products
  • Social events and plenty more

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.