Team Member

Date: 19 Jul 2024

Location: Melbourne, Australia

Company: Canon

  • ​​Hawthorn East Location 

  • Full time role available 

  • ​Great New Career Opportunity ​ 

About Us 

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart. 


We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead. 


When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success 


About the Role 

To be successful in this role, you will display a positive "can-do" attitude and will be a highly reliable individual. You will be accurate with a keen eye for detail and you will have a good level of computer literacy. Effective communication skills will also be required. 

Main Duties 

  • ​​Data Entry / Administration 

  • ​Dealing with customer enquiries  

  • ​Handle and resolve phone and email queries 

  • ​Assist with filing and maintenance document files 

  • ​Ad hoc administration / duties as required 

  • ​Kitchen facilities operator 

  • ​Maintaining produce chiller and general chiller room facilities and control product inflow and outflow by checking inventory on a daily basis 

  • ​Maintaining ambient stores room facility and check inventory for any expiry items  

  • ​Work closely with product developer and product technologist and provide all the administrative support including events and program. 

  • ​Quality control of products and monthly stock takes of inventory and equipment’s of all the kitchens. 

  • ​Maintaining the storage area neat and tidy all the time. 

  • ​General administrative duties. 


Key Requirements 

  • ​​Good knowledge of MS Office and an ability to quickly learn new technology 

  • ​Strong communication and a focus on delivering exceptional customer service 

  • ​The ability to work under pressure to achieve stringent service standards 

  • ​Previous customer service experienced highly regarded 

  • ​Must have keen eye for details 

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance and productivity. 


As an equal opportunity employer, all applicants will be considered. 


Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. 


All applicants must be eligible to work in the country they are applying to at the time of application. 


Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.