Team Member

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Date: 1 Sept 2025

Location: Melbourne, Australia

Company: Canon

  • Locations in Melbourne 

  • Casual position available 

  • Great Working and Team Environment 

  

About Us 

 

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart. 

  

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead. 

  

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success. 

 

 About the Role 

 

Working in a fast-paced team environment on a client site, the role of Customer Service Team Member focuses mainly on the efficient management of both physical and electronic records, including record sentencing, in accordance with set service standards and contractual requirements. 

  

  

Main Duties: 

  

  • Mail sorting  

  • Reception duties 

  • File creations and retrievals 

  • Data Entry/Admin 

  • Handle and resolve phone and email enquiries 

  • Ad hoc administration / duties as required 

  • Some moderate to heavy lifting 

  • Mail and courier pickups and deliveries to various points in multiple sites 

  • Preparation of mailbags for internal and interstate offices 

  • Courier bookings and lodgements with various courier companies 

  • Maintain office equipment, office supplies and stationery 

  • Assist with filing and maintenance document files 

 

Key Requirements 

  

  • Mailroom and Reception experience is an advantage; however, training will be provided at all sites 

  • Accurate data entry skills and attention to detail 

  • Exceptional presentation and communication skills 

  • Ability to work well within or lead a team 

  • Excellent administrative, time management and organisational skills 

  • Desire to deliver and exceed client expectations 

  • Must be able to work autonomously 

 

  

  

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution   to   the   broader   community   in   which   we   operate. 

  

As an equal opportunity employer, all applicants will be considered. 
  

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. 
  

All applicants must be eligible to work in the country they are applying to at the time of application. 
  

Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.