Account Manager

Date: 09-Jun-2022

Location: Perth, Australia

Company: Canon

  • Generous package including base salary and uncapped commission
  • Be a part of a growth story and invest in your long-term future
  • Genuine investment in your personal development


About Us

As a market leader in helping customers address their business and technology needs for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.


About the Role

We have a great opportunity to be part of a dynamic and growing team providing cutting edge solutions to businesses in WA. We are looking for an experienced account manager who is familiar with technology based managed services, the Microsoft product portfolio, and security solutions.

This is a field-based role and you will be supported by an experienced team including, cross functional support and lead generation with the flexibility to combine work from home with time in the office.

Scope of the role includes:

Account Management and Business Development;

  • Achieving your Gross Profit sales target and agreed KPIs
  • Manage your sales pipeline effectively
  • Responsible for the creation, implementation and execution of sales plans
  • Maintain and demonstrate both a commercial and technical understanding of CBSA's IT products and services in order to appeal to a broad customer audience
  • Manage and deliver on sales activities such as prospecting, introduction meetings, client qualification, subsequent presentations, quoting and proposals submission in a professional & timely manner

Account Management;

  • Achievement of your personal Gross Profit sales target against the managed accounts
  • Responsible for the collection and preparation of all customer requirements for a sales opportunity
  • Ensure you have in-depth detailed knowledge of all commercial aspects of the account
  • Lead all conflict resolution scenarios with relevant stakeholders
  • Drive annual or bi-annual Strategic Reviews
  • Contribute to forecasting and reporting of revenue and GP
  • Conduct and/ or attend customer account weekly meetings, project review meetings and monthly governance meetings


About you

You are someone with strong verbal and written communications skills, including presentation skills and you have the gravitas and professionalism to work with ‘C’ Level clients. Your extensive experience will ideally include several years of exposure to the IT enterprise space giving you a strong understanding of its’ sales cycle. You possess strong experience in the Microsoft stack in particular, Microsoft Security, data and cloud. You have experience within the Managed Services space, experience in IT Infrastructure and you have a strong understanding of the Channel/Partner Eco-system. Most importantly you are a self-motivated and driven business development professional who is looking to take the next step in your career

In return you will get the chance to work for a multinational company, with a real opportunity to take your skills to the next level. We offer uncapped commission opportunity and we’ll also look after you with training and development, progression and promotion, recognition, and reward. You’ll have all the tools and support you need to grow, to bring your ideas to life and achieve your successes. We also offer an addition 2 days leave and other great benefits.

If this sounds like you, apply today!

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps