Technical Architect (D365 CE/Power Platform)

• Join an organisation with Cloud First approach to Modern Applications
• Be instrumental in delivering modern applications based outcomes for our customers
• Experience flexible work arrangements and work from multiple locations within Australia

About Us

As a market leader in IT services and Business Process Optimisation for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

About the Role

As the Technical Architect, you will play a pivotal role in designing and delivering modern application solutions that help our customers transform the way they work. You will act as a trusted technical advisor across the entire project lifecycle responsible for shaping solution architecture, guiding delivery teams and engaging directly with stakeholders. This is a role for someone who thrives on collaboration, enjoys solving complex technical challenges and wants to influence both project outcomes and broader solution strategy. Reporting to the Head – AI Business Solutions, this is a hybrid role offering the flexibility to work from home two days a week and may be based from multiple locations, Adelaide and Perth preferred.

Scope of the Role

• Design and implement Power Platform and Dynamics 365 CE solutions aligned with Microsoft best practices
• Lead complex technical implementations and support delivery teams through technical reviews, documentation and remediation plans throughout all aspects of the software development life cycle
• Collaborate closely with stakeholders during requirements gathering, agile ceremonies, UAT and go live activities
• Share knowledge with the wider Solutions team and contribute to continuous improvement initiatives
• Serve as the technical representative in sales meetings, tenders, RFPs and visit client sites, when required
  
  

What You Bring

To succeed in this role, you will need deep hands‑on expertise across the Power Platform and Dynamics 365 ecosystem, paired with the ability to lead complex solution designs from concept through to delivery. This role calls for someone who can confidently architect, build, integrate and optimise modern Microsoft based applications while guiding teams, engaging with customers and upholding best practice engineering standards. If you thrive in technical leadership, enjoy solving complex problems and bring a passion for continuous learning, you will excel here. Key Skills and Experience include:

• 5+ years’ experience architecting, developing, leading Power Platform and Dynamics 365 CE implementations, including Power Apps Portals/Power Pages and Power Automate.
• Strong technical capability across multiple Dynamics 365 modules, .NET, Visual Studio, XRM Toolbox, Azure DevOps, and Power BI integration.
• Proven experience integrating Power Platform solutions with technologies such as SharePoint, Azure AD, and Azure App Services, plus deploying solutions using YAML pipelines.
• Demonstrated analytical, problem‑solving, documentation and customer‑facing consulting skills, with the ability to learn new technologies quickly.
• Relevant tertiary qualifications and/or industry certifications, with a willingness to continue upskilling and complete Microsoft competency exams.
  
  

On Offer

When you join Canon Business Services, you become part of a trusted, industry leading organisation that empowers people to grow, innovate and make a meaningful impact. You will work with cutting edge technologies, collaborate with talented teams and contribute to solutions that help customers transform and stay ahead. With a strong culture and a commitment to excellence, we offer a workplace where your skills are valued, your development is prioritised, and your work truly matters. Benefits include but not limited to:

• Bonus Leave including Birthday leave, Canon Day leave, Kyosei Day
• Training and development opportunities to help you bring your goals to life
• Wellbeing benefits, including everything from discounted health insurance to flu vaccines to confidential counselling
• Canon products offered at discounted rates
• Education assistance to support the cost of any external training that gives you new skills for your job

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.