Automation Team Lead (RPA)

Date: 06-Jun-2022

Location: Sydney, Australia

Company: Canon


  • Digital Transformation Leadership Role
  • Flexible work arrangements including work from home
  • Genuine opportunities for professional development and training
  • Be part of a collaborative team culture at the forefront of Business Process Automation
  • Open to multiple locations

About us

As a market leader in Business Process Automation and IT services for over 25 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering outcome based solutions designed to meet and exceed business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We are trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead. We are proud to have a 98% customer engagement score.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success

About the Role

As a member of the Business Process Solutions team, you will draw on your RPA leadership experience and technology trends to drive the RPA strategy for Canon Business Services ANZ. You will work closely with colleagues and technologies delivering innovation through Intelligent Document Capture, Digital Mailroom and Automated Accounts Payable. 

Main Duties

  • Contribute to the Product/Services strategy for RPA in support of overall business direction to deliver sustainable revenue and profitability
  • Contribute to the go-to market plans for the RPA capability including positioning, pricing, sales and support models.
  • Key contributor of process and service design workshops related to RPA processes, validation rules and reports
  • Leading a team of developers – assigning projects and performance management
  • Knowledge of UiPath, Automation Anywhere and Power Automate products with strong knowledge of process components, process flows, exception handling.
  • Will be required to work across multiple groups, supporting, improving, developing on and enhancing the technologies and platforms
  • Ability to design and architect client use cases and processes

About You

Key Skills & Experience include –

  • Track record in product team leadership (ideally within the IT, software or technology industries) with a minimum of 3+ years in a business services-based organisation
  • Tertiary qualifications in IT / Business or related discipline
  • Experience in a Robotics Process Automation products particularly UI Path. Automation Anywhere and Power Automate knowledge desirable
  • Strong knowledge of the Software development lifecycle
  • Excellent presentation and demonstration skills
  • Strong communication, influencing and negotiation skills
  • Able to work effectively with cross functional teams to deliver on marketing initiatives
  • Experience in using AI services such as Natural language Processing, Computer Vision and Machine learning services

In return we offer a supportive team environment where collaboration and support from your leaders and peers is the norm. We’ll invest in your development and long-term future and we can promise you a variety and enough challenge to keep things interesting across the wide variety of customer we support. Flexibility to WFH as well as in the office.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now. Successful applicants will be notified of next steps