Business Process Analyst

Date: 01-Jun-2022

Location: Sydney, Australia

Company: Canon


  • Opportunity to work on a large-scale enterprise-wide project
  • Autonomous role within a supportive team with high work ethic
  • Hybrid working / 4 day week

About us

Canon is the world's leading imaging organisation, and actively inspires with imaginative ideas that enable people to connect, communicate and achieve more than they thought possible. Whether for consumers or professionals, Canon continues to research technologies to bring more beauty, more clarity, and more innovation to the world of imaging. 

About the Role

This is an exciting opportunity for an experienced Business Process Analyst to join us in a role supporting Canon’s strategy for growth and adoption of cloud technologies.

You will be working on a large-scale project where you will leverage your experience to elicit, analyse, validate, specify and communicate the As-Is and To-Be process states. You’ll conduct interviews with all business units to gather information, identify the process gaps and provide this as input to the Change Manager. And you’ll achieve this by driving requirements through the SIX SIGMA tools and techniques to improve business needs reduce errors, working with stakeholders, business SMEs and end-users.

This is a Sydney based role and reports to the Business Solutions Manager.

Main Duties

  • Create As-Is and To-Be process documentation
  • Analyse documents, tasks, and workflows to solve problems and produce recommendations where appropriate
  • Be able to produce and deliver procedure mapping and workflow strategies
  • Conduct interviews to gather information and be able to make assessments and recommendations based on that information
  • Educate business users responsible for managing and operating business processes
  • Act as the liaison between different business units
  • Facilitate process workshops that involve eliciting process requirements and liaising with users
  • Lead process redesign workshops
  • Document the As-Is and To-Be process gaps as an input to the Change Manager
  • Maintain a record of all process changes and manage process change
  • Communicate effectively across all levels of the business, reconcile differences, and collaboratively work to achieve positive outcomes
  • Report findings and analysis in clear concise written, visual and verbal formats as required

About You

To be successful in this role, you will be a highly effective communicator who has good influencing skills with their stakeholders. You will be a problem solver with a clear eye on the outcome. Key Skills, Experience & Certification includes –

  • 5+ years’ experience as a Business Process Analyst and/or Business Analyst
  • Experience with ERP systems (MS Dynamics desirable)
  • Worked on large transformation projects preferably across regions
  • Demonstrate detailed understanding of BA practices including all levels of Business Process Modelling (Level 3 upwards)
  • Experience in applying BA techniques to effectively determine stakeholder objectives and identify underlying issues with business requirements

In return, we offer a supportive team environment where collaboration and support from your leaders and peers is the norm. We’ll invest in your development and long-term future and we can promise you a variety and enough challenge to keep things interesting across the wide variety of customers we support.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now. Successful applicants will be notified of the next steps