Digital Technology Coordinator

•    Highly collaborative, creative and supportive team
•    Flexible work from home options
•    Sydney based opportunity - Macquarie Park

About us
Canon is a global leader in imaging solutions, trusted by millions for innovation and quality. In Australia and New Zealand, we’re proud to deliver products and services that help people connect, communicate, and achieve more every day. When you join Canon Australia, you’ll experience a supportive culture that values your contribution and empowers you to grow. We’re committed to helping you develop your career and turn your goals into reality, while playing an integral role in our success across the region.

About the Role
The Digital Technology team helps bring Canon’s digital ecosystem to life, creating seamless, data-driven experiences across web, CRM, and customer channels. We combine design, tech, and AI to make every interaction easy and engaging.

As Coordinator - Digital Technology, you’ll play an important role in supporting Canon’s MarTech and AI environment. You’ll help keep our digital tools and systems running smoothly, enabling better marketing, more personalised experiences, and stronger customer engagement.

Working in a fast-paced, collaborative team, you will:

•    Help improve our marketing technology and processes
•    Work with stakeholders to support the delivery of digital and AI-related projects
•    Prepare data reports to support data-driven decision-making across the team

Scope of the role includes:

•    Leverage Canon’s marketing technology platforms to help keep systems running smoothly
•    Assist with CRM tasks, including updates, data management and reporting 
•    Assist in keeping tools, data, and workflows accurate, organised, and up to date
•    Support digital analytics and help prepare reports to track performance
•    Support SEO and AEO activities to improve online visibility and reach
•    Assist with adopting and using AI tools to improve ways of working and team productivity 
•    Support the team and stakeholders with the delivery of digital and AI-related projects
•    Support the team to deliver outcomes on time in a fast-paced, collaborative environment 
•    Identify opportunities to improve processes, reduce inefficiencies, and enhance outcomes

About You

You’re someone who gets excited by digital innovation, AI, and finding better ways to connect with customers. You have a natural curiosity and you’re always exploring new tools, asking questions, and looking for opportunities to improve how things work.  You’ve gained experience across digital marketing, CRM, and analytics, and are comfortable working with relevant platforms. You enjoy working with data and contributing to ongoing improvements.

You’re a collaborative team player who builds positive working relationships and enjoys supporting others. You have strong attention to detail, a solutions-focused mindset, and feel comfortable working in a fast-paced environment where priorities can change.

If you’re passionate about digital transformation and want to play a hands-on role in shaping better customer experiences, you’ll thrive at Canon.

Key skills and experience include:

Essential

•    3–5 years’ experience in digital marketing, marketing technology, or ecommerce
•    Familiarity with MarTech, analytics, CRM, and CMS platforms (e.g. Sitecore, GA4, Salesforce or similar)
•    Experience in data visualisation, translating digital analytics and performance data
•    Basic knowledge of HTML and CSS
•    Exposure to or strong interest in AI tools, automation, and emerging technologies
•    Strong technical aptitude with the ability to quickly learn new systems
•    Ability to support process documentation

Desired

•    Tertiary qualification in Marketing, Technology, Communications, or related field
•    Exposure to AI-powered marketing or advanced analytics environments
•    Experience supporting digital transformation or platform migration initiatives
•    Foundational Python scripting skills

What’s in it for you:

In return we offer a supportive team environment where collaboration and support from your leaders and peers is the norm. We’ll invest in your development and long-term future, and we can promise you variety and enough challenge to keep things interesting across the wide variety of customer we support.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now. 
Successful applicants will be notified of next steps.