Manager, IT Governance, Risk & Compliance

Date: 16 Apr 2024

Location: Sydney, Australia

Company: Canon

  • Act as a trusted advisor to senior stakeholders
  • Pivotal role in our growth strategy
  • Close knit team with collaborative and friendly culture 


About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.


About the role

As a result of an internal promotion, we have an opportunity for an experienced Manager for IT Governance, Risk & Compliance to join our business. Reporting to the General Manager of Commercial and Finance you’ll be responsible for supporting the IT Governance, Risk and Compliance framework for Canon Business Services’ lines of business. In this key role, you’ll act as a trusted advisor to senior business stakeholder through the application of oversight to ensure organisational compliance with business goals and policies, and you’ll manage the financial and risk implications of any variations to goals.


Scope of the role includes:

  • Assist delivery on IT Governance, Risk and Compliance frameworks for Canon Business Services
  • Collaboration on Business Continuity Management that aligns to an agreed Risk Management framework.
  • Coordination and preparation of audit responses from Canon Business Services lines of business
  • Supporting the CBS IT GRC Officer with BAU tasks, as well as creating an environment that fosters growth and development of skills
  • Active participation as delegated in Canon Oceania Information Security Forum, Working Groups and Canon HSE Committee
  • Assist in the delivery of an Internal Audit System for Service Accreditation Compliance
  • Coordinate compliance activities to meet relevant accreditation, regulations and/or contractual requirements, including, but not limited to:
    • PCI compliance and related audits
    • ISO27001 Accreditation for CBS
    • APRA CPS 234
    • AU IRAP
    • SOC2 Type II
    • NZ C&A
  • Document updates & reviews of the ISMS Risk Register to support of regulatory, legal and corporate governance.
  • Define and recommend and capital investments required by CBS, define ROI.  Annual budgeting and operating within defined budget.
  • Provide expertise as a chargeable resource for customer-facing projects relating to IT Governance, Risk and/or Compliance, where required.
  • Contribute to the Risk Management Framework applied across Canon Business Services lines of business ensuring:
    • Risk assessment practices are incorporated into business planning
    • Risk management principles and procedures are documented and embedded in operational activities
    • Open consistent and clear communication across teams for risk management issues
  • Document all potential hazards to the CBS environment, ensuring reporting and actions are maintained to minimise risk to the organisation and to its client base
  • Assist with the development of relevant risk management plans
  • Contribute to monthly Executive Level reporting and updates on all IT Governance, Risk and Compliance issues as relating to the Canon Business Services environment
  • Collaborate and work closely with the CBS leadership team to deliver CBS IT Governance, Risk and Compliance frameworks ensuring alignment across Canon Oceania.



About you

You are an experienced Governance, Risk and Compliance professional with a background in Information Security, who enjoys building credibility and trust across all levels of the business. Your knowledge of Australian and International standards is second to none and you have a pragmatic and commercial mindset with an ability to call things out and make sound recommendations. You are an excellent mentor who enjoys seeing your team develop and grow in their roles. A knowledge of the IT Managed Services industry would be highly regarded, but more important is your ability to hit the ground running and deliver on our IT Governance, Risk & Compliance roadmap.


In return we offer you a great team, a trusted global brand, career development opportunities, and the opportunity to make a significant impact of the growth of our business.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.