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Senior Azure Engineer - Infrastructure Support

Date: 12-Jan-2022

Location: Sydney, Australia

Company: Canon

 

  • Be part of high performing & collaborative team
  • Genuine investment in your training and development
  • Be a part of a growth story and invest in your long-term future

About us

Canon Business Services ANZ, which combines the 25 years of world-class business process outsourcing of Converga and the leading-edge business technology solutions from Harbour IT. Our solutions are backed by the Canon Group, enabling us to leverage the network and capabilities of one of the world’s largest companies.

About the Role

The role requires a good range of technical capabilities in line with technologies managed for customers alongside ability to troubleshoot issues and lead proper root cause analysis.

The role is based in Sydney & reports to the Team Leader – Infrastructure Support

Main Duties

  • Managing customer infrastructures – monitoring, reporting and maintaining Azure Infrastructures as required
  • Providing 3rd level technical Azure infrastructure support
  • Identifying risks as part of on-boarding activities around Azure technical solutions and provide recommendations for improvements and enhancements to customers.
  • Leveraging toolsets to create and maintain regular reporting on Azure environments, including incident management, service requests, performance metrics, and capacity planning.
  • Performing onsite maintenance, advance troubleshooting, and root cause analysis of Azure issues as and when required.


About You

To be successful in this role, you would possess key skills & experience as below –

  • Minimum 5-10 years’ experience in an IT Infrastructure Support role, preferably including experience in a Managed Services Environment
  • Minimum 3 years’ experience specializing in Azure products and services
  • Experience in providing technical advice required for the improvement of Azure Platform configurations
  • Hands on experience in designing, building and implementing Microsoft solutions based around Azure
  • Certified in MS Azure Architect Solutions Architect ExpertIn return we offer a supportive team environment where collaboration and support from your leaders and peers is the norm. We’ll invest in your development and long-term future and we can promise you a variety and enough challenge to keep things interesting across the wide variety of customer we support.

 

In return we offer a supportive team environment where collaboration and support from your leaders and peers is the norm. We’ll invest in your development and long-term future and we can promise you a variety and enough challenge to keep things interesting across the wide variety of customer we support.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now. Successful applicants will be notified of next steps