Senior Infrastructure Project Engineer

Date: 02-Jun-2022

Location: Sydney, Australia

Company: Canon

  • Opportunity to learn new cutting-edge technologies
  • Flexible working options available
  • Open to multiple locations within Australia


About us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We are trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.


About the Role

As part of the Professional Services team, the role requires delivering projects with a high level of quality alongside being responsible for design, build, test and implementation of project outcomes. It involves designing & architecting infrastructure projects and delivering outstanding service to customers. The role is open for multiple locations & reports to the Technical Team Leader.

Main Duties

  • Senior “go to person” for technical queries, escalating issues to the Technical Team Leader where required
  • Design and architect Infrastructure projects
  • Technical lead for larger projects & manage scope and project variations
  • Ensure delivery milestones and are managed to quality, time and budget adhering to agreed project plans and schedules
  • Ensure compliance to all policies and procedures, quality systems and internal controls
  • Provide technical advisory to customers, key stakeholders and teams within the business
  • Create technical documentation and transition projects to BAU support teams
  • Provide technical reviews and support for Presales and PMO teams
  • Adhere to required processes including call logging, change control, information security and compliance practices/standards
  • Validate project deliverables and ensure outcomes are aligned to Scope and Design


About You

You would have experience working with an MSP on large infrastructure projects and are comfortable working onsite when required. Key Skills & Experience include –

  • 5+ years focused on Implementation Projects for Infrastructure in an MSP environment
  • Experience and understanding of datacenter technologies, cloud services, database, storage, backup and virtualization technologies
  • Ability to manage multiple projects for different customers simultaneously
  • Ability to design, architect and implement complex infrastructure projects
  • Working onsite at customer locations
  • Knowledge and experience working with the below technologies:
    • Microsoft Azure, VMware
    • Windows Server and Client
    • Citrix, Commvault
    • DR\BCP, Hybrid Cloud
    • ITIL procedures, networking practices

In return we offer a supportive team environment where collaboration and support from your leaders and peers is the norm. We’ll invest in your development and long-term future and we can promise you a variety and enough challenge to keep things interesting across the wide variety of customer we support. When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success. 

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now. Successful applicants will be notified of next steps