Senior Network Engineer (Managed Services)

• Be part of a leading MSP delivering complex, high impact IT services to leading enterprise customers
• Gain broad exposure to cutting edge network technologies across multi-vendor environments
• Enjoy flexible working - Work from home 2 days per week
• 12-month maximum term contract opportunity split across operational and project delivery

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

About the Role

You will play a pivotal role within our high performing Infrastructure Services team, taking ownership of critical network operations to ensure seamless performance and high availability across our customer environments. You will help drive a shift toward proactive, preventative network management by using monitoring tools and operational insights to identify and resolve issues before they impact our customers. Your expertise will be key in driving how we observe, manage and optimise the networks we support, fostering a culture of continuous visibility, stability, and improvement. While the role is anchored in BAU excellence, you will contribute to project-based initiatives across areas such as LAN, WAN, SD‑WAN, cloud networking, next generation infrastructure as well as collaborating with cross functional teams to deliver innovative solutions. This role offers the opportunity to act as a trusted advisor, shape technical delivery, develop roadmaps, mentor team and influence the ongoing growth of our managed network services. The role is based in Macquarie Park and offers the flexibility to work from home two days per week.

Scope of the Role

• Act as the subject matter expert for managed service customers, maintaining accurate network documentation and ensuring smooth project handovers
• Manage and optimise a broad range of network services across on‑premises, datacentre, cloud, LAN, WAN and security devices and appliances
• Develop, deploy, support and enhance secure, reliable, and high‑performing network infrastructure across diverse solutions and platforms
• Improve the architecture and performance of deployed network services while developing strong technical documentation and operational processes
• Deliver service requests, small‑scale projects, and contribute to wider technology initiatives within the managed services environment
• Drive continuous improvement by refining technology processes and enhancing efficiency across the network deployment base
• Identify opportunities to optimize customer network environments
• Collaborate with Service Delivery Managers to propose improvements and aid in creating non-standard service requests
• Provide Technical leadership and share expertise to uplift processes and procedures

About you

The role calls for a motivated, customer focused, and outcome driven network professional who thrives in a fast-paced managed services environment. You will bring hands on experience managing, delivering and enhancing enterprise level network services, along with the ability to operate across complex environments. You thrive in delivering operational excellence and enjoy blending it with project delivery. You are comfortable coaching engineers as part of the collaborative and cohesive ecosystem. Your ability to translate business outcomes into technical delivery, build strong working relationships and communicate clearly will be key to your success. Key Skills and Experience include:

• 10+ years’ experience managing, configuring, enhancing, and maintaining datacentre, cloud, LAN, WAN, and security network services
• Strong routing and switching expertise across technologies such as Cisco, Palo Alto, Aruba, Juniper
• Hands‑on experience with firewall platforms including Palo Alto, Fortinet, Cisco
• Experience in load balancing technologies such as F5 or NetScaler (desirable)
• Experience with wireless and NAC solutions such as Cisco ISE, Aruba ClearPass, or Meraki
• Working knowledge of cloud networking across Microsoft Azure and AWS
• Technical certifications in relevant technology areas (Security and Network vendors)

What’s on Offer

At Canon Business Services, we operate at the forefront of managed services, giving you exposure to a strong pipeline of projects and transformation initiatives alongside day‑to‑day operational delivery. Our culture genuinely supports innovation and autonomy, empowering you to experiment, solve complex problems and grow your expertise. You join a technically elite team that values curiosity, collaboration and continuous learning. With a commitment to professional development and a workplace that encourages you to bring forward new ideas, this is an environment where skilled engineers can thrive and make a meaningful impact. Benefits include but not limited to:

• Free parking and gym facilities at Canon’s Macquarie Park office
• Bonus Leave including Birthday leave, Canon Day leave, Kyosei Day
• Training and development opportunities to help you bring your goals to life
• Wellbeing benefits, including everything from discounted health insurance to flu vaccines to confidential counselling
• Canon products offered at discounted rates
• Education assistance to support the cost of any external training that gives you new skills for your job

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.

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