Accounts Payable Coordinator

Location: McKinley Hill, Taguig

Work Schedule: 3:00 AM - 12:00 PM

Work Set-up: Onsite

The Accounts Payable Team is responsible for processing all invoices and credit notes into the AP system in manual or electronic form (including Paperless AP), reconciling supplier statements, and providing exceptional customer service to both NZ Post suppliers and internal NZ Post people engaging in the process.

Essential duties    

Customer Satisfaction
Champions and advocates a customer service culture in the team to meet or preferably exceed customer expectations.

Invoice Processing
Ensures all allocated invoices/credits are accurately and efficiently processed into the AP system on a timely basis. This may be by manual and / or PAP or any other electronic means.
•    Identify, investigate and resolve medium to complex invoice exceptions on a timely basis so as to meet AP KPIs
•    Validates purchase order information relating to invoices and takes further action if necessary

Query Resolution
Delivers Accounts Payable services, information and assistance to customers by:
•    Investigating and resolving medium to complex customer queries
•    Performing supplier reconciliations when needed to assist with resolving identified problems
•    Providing assistance to other Accounts Payable team members to resolve identified problems

Aged Creditor Management
Ensures the management of personal work lists to ensure that supplier accounts meet key target outcomes for aged vendor liability by:
•    Proactively working with the business and suppliers in the timely resolution of match exceptions
•    Ensures valid disputes are documented and communicated to relevant parties
•    Escalates where necessary to AP team leader and works with AP team leader to ensure timely resolution of disputes/issues

Continuous Improvement
Contributes to the ongoing development of Accounts Payable by:
•    Identifying and suggesting ideas or opportunities to improve AP processes and work practises

Qualifications    

•    A tertiary qualification in accounting, finance or equivalent qualifications required.
•    CPA qualification would be desirable.
•    At least 3 – 5 years experience in an accounts payable, purchasing, finance or administration role, preferably within in a large organisation which has a strong customer relationship component
•    Experience working with an integrated FMIS solution
•    In-depth knowledge and experience of Accounts Payable and Purchasing systems, processes and practices including working with these in an ERP system
•    Sound working knowledge of finance, accounting, and tax concepts, processes, procedures and legislative requirements
•    Knowledge of PeopleSoft financials would be highly desirable.