Accounts Receivable Coordinator - Collections Processor

Work Schedule: 3:00 AM - 12:00 PM (Mon - Fri)

Work Set-up: Hybrid after training

Location: McKinley Hill, Taguig

Essential Duties

● Action arrears portfolio with aged debtors of approximately 3 
million 
● Manage collections portfolio for accounts 30 days more than 
120+ days 
● Manage and send overdue (dunning) letters to customers, this 
also includes the monitoring of and sending Final Demands and 
Default Letters 
● Prepare annexure A for legal accounts which includes printing off 
of invoices and cancelling of Rental/Lease contract to respective 
state. 
● Manage high volume external and internal calls from customers 
● Respond within 48 hours to all email and written correspondence 
● To work with internal department to follow procedure to assist 
with customer’s accounts to resolve disputes 
● Provide electronic copies of invoices to customers 
● Prepare refunds for process

● Perform payment reconciliations on the contract 
● Preparing and sending Statement of Account to customers 
● Attend weekly team meetings 

Qualifications

● Minimum 3 years’ experience working in an accounts receivable / 
banking environment 
● Excellent systems and process knowledge 
● Excellent communications skills 
● High level of accuracy and a strong work ethic 
● Knowledge on Originator is an advantage but not necessary 
● Intermediate MS Excel skills 
● Excellent time management and prioritisation skills 
● Ability to work independently and also as part of a wider team