Accounts Receivable Coordinator - Credit & Collections

Date: 16-Jun-2022

Location: Taguig City, Philippines

Company: Canon

Responsibilities include:
● Action arrears portfolio with aged debtors of approximately 3 million
● Manage collections portfolio for accounts 7 days – 150+ days
● Manage and send overdue (dunning) letters to customers, this also includes the monitoring of and sending Final Demands
● Prepare annexure A for legal accounts which includes printing off of invoices and cancelling of service contract to respective state.
● Complete level 4 legal report in preparation for mercantile agency
● Manage high volume external and internal calls from customers
● Respond within 48 hours to all email and written correspondence
● To work with internal department to follow procedure to assist with customers accounts to resolve disputes
● Release of goods orders and services
● Provide fax copies of invoices to customers
● Prepare refunds for process
● Apply credits to accounts
● Attend weekly team meetings

Qualifications
● Minimum 3 years’ experience working in an accounts receivable / banking environment
● Excellent systems and process knowledge
● Excellent communications skills
● High level of accuracy and a strong work ethic
● Knowledge on Oracle is an advantage but not necessary
● Intermediate MS Excel skills
● Excellent time management and prioritisation skills
● Ability to work independently and also as part of a wider team