Accounts Receivable Coordinator

​​Essential duties​:

• Customer and Client Relationship – good communication with Internal and external customers, both written and verbal, to be professional and consistent with our goal of providing excellent customer service. 
• ​Query Resolution – Ensure all client and customer queries are resolved in an efficient and professional manner. Where the query is referred to another business unit the team remains responsible for the resolution of the query until fully resolved and contacting the customer. All queries are to be resolved within the agreed SLA. Should be able to switch between AR and AP responsibilities seamlessly when required. 
• ​Data Entry – Ensure all customer and vendor accounts are created in a timely manner and that the information and details are entered accurately. 
• ​Data Recording and Report Generation – Ensure that activities are recorded properly on the provided work logs and to be able to generate and provide reports related to the tasks and activities handled when required. 
• ​Projects – Actively participate in projects and new tasks including systems developments, enhancements, customisation and upgrades or business related projects that is related with the billing and credit systems so as to add value to the business and aid/support strategic business initiatives. 
• ​Team Membership – Actively assist the leader and other members of the Accounts Receivable and Accounts Payable team to achieve deadlines and objectives across the wider team. 
• ​Personal Development – Keep skills and knowledge of AR practices up to date and recommend appropriate training to Manager to ensure that skills and knowledge continue to align with business requirements. 
• ​Continuous Improvement – Identify and eliminate inefficient work practices. Continually monitor and review current practices and procedures including system processes and where necessary make recommendations in respect to enhancements. Ensure continuous improvement view of the end to end processes. 
• Health and Safety – Complies with the Company’s health and safety procedures. Takes action to improve the health and safety record of the workplace. Ensures equipment and work areas are well maintained. Actively participate in training as required by the management. Takes personal responsibility for keeping themselves, co-workers and equipment free from mishaps. Ensures timely and accurate reporting of any hazards or potential hazards so that they may be remedied.​ 

​​Qualifications​:

• ​​Minimum 1 year experience working in an accounts receivable / accounts payable​ related job. 
• ​​Excellent systems and process knowledge​ 
• ​​Excellent communications skills​ 
• ​​High level of accuracy and a strong work ethic​ 
• ​​Intermediate MS Excel skills​ 
• ​​Excellent time management and prioritization skills​.
• Ability to work independently and also as part of a wider team​