Accounts Receivable Coordinator

Essential duties

Customer Relationships (external and internal)

Communication with internal and external customers (both written and verbal) to be professional and consistent with our goal of providing excellent customer service.

Query Resolution

Ensure all billing and debt related queries are resolved in an efficient and professional manner which will conclude with timely payment of the invoices involved. Where there are possible enquiries the customer is to be informed.  Where the query is referred to another business unit the team remains responsible for the resolution of the query until fully resolved and contacting the customer. 
All queries to be resolved within agreed SLA’s.

Allocation of Payments
Ensure all payments are applied to customer accounts within SLA. 
Ensure all duties in relation to the timely allocation of payments are undertaken daily and/or as required.

Data Entry
Ensure all manual billing forms are entered into the billing system daily with no carryovers or errors. 
Sequence Reporting is used to follow up on missing forms to ensure all revenue is captured.

Primary Job Functions:
Accounts Receivable:
•    Accounts Closing - Bank reconciliation checking - AR portion
•    Receipt and matching (Cash/cheque/TT/credit card/GIRO etc)
•    Accounts closing - Booking of Internal Leasing
•    Internal Finance application assessment
•    Risk Management- Corp Compliance
•    Any other tasks as required.
 

Qualifications  

 •    Bachelor's degree in finance or any related studies.
•    Minimum 3 years’ experience working in an accounts receivable / banking environment 
•    Excellent systems and process knowledge 
•    Excellent communications skills 
•    Experience with finance related systems
•    High level of accuracy and a strong work ethic 
•    Intermediate MS Excel skills 
•    Excellent time management and prioritisation skills 
•    Ability to work independently and also as part of a wider team