Accounts Receivable Coordinator

Location: McKinley Hill, Taguig

Schedule: 8AM - 5PM (Dayshift)

Work Set-Up: Temporary Onsite (Hybrid after training)

What We Offer

Work-life balance in a supportive environment

Competitive compensation and benefits package

Opportunity to grow your career in a global company

The primary purpose of the Accounts Receivable Coordinator role is to ensure the timely and efficient billing of accounts, allocation of payments, resolution of queries, maintenance of customer accounts and all other duties required in the Accounts Receivable team. Covering one or more of the following areas: Collection and Credit Control, Risk management and Cash application.

Essential Duties

Query Resolution

Ensure all billing and debt related queries are resolved in an efficient and professional manner which will conclude with timely payment of the invoices involved. Where there are possible delays the customer is to be informed. Where the query is referred to another business unit the team remains responsible for the resolution of the query until fully resolved and contacting the customer. All queries to be resolved within agreed SLA’s.

Allocation of Payments

Ensure all payments are applied to customer accounts within SLA.

Ensure all duties in relation to the timely allocation of payments are undertaken daily and/or as required.

Customer Relationships (external and internal)

Communication with internal and external customers (both written and verbal) to be professional and consistent with our goal of providing excellent customer service.

Data Entry

Ensure all manual billing forms are entered into the billing system daily with no carryovers or errors.

Sequence Reporting is used to follow up on missing forms to ensure all revenue is captured.

Qualifications    

•    Bachelor's degree in finance or any related studies.
•    Minimum 3 years’ experience working in an accounts receivable / banking environment 
•    Excellent systems and process knowledge 
•    Excellent communications skills 
•    Experience with finance related systems
•    High level of accuracy and a strong work ethic 
•    Intermediate MS Excel skills 
•    Excellent time management and prioritisation skills 
•    Ability to work independently and also as part of a wider team