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Accounts Receivable Coordinator

Date: 26-Nov-2021

Location: Taguig City, Philippines

Company: Canon

Position title: Accounts Receivable Coordinator – Credit Control and Allocations

 

Purpose

The primary purpose of the Accounts Receivable Coordinator role is to ensure the timely and efficient billing of accounts, allocation of payments, resolution of queries, maintenance of customer accounts and all other duties required in the Accounts Receivable team. Project participation as required. The role will also be required to coordinate and manage the ASM/DPM machines.

The Group Finance team is expected to work together to achieve the objectives of the team. All team members (incl. the Accounts Receivable Coordinator) are therefore required to be flexible and may at times be required to fulfil other roles within the team to achieve these objectives.

 

Essential Duties:

Customer Relationships (external and internal)

  • Communication with internal and external customers (both written and verbal) to be professional and consistent with our goal of providing excellent customer service.

Query Resolution

  • Ensure all billing and debt related queries are resolved in an efficient and professional manner which will conclude with timely payment of the invoices involved.
  • Where there are possible delays the customer is to be informed. Where the query is referred to another business unit the team remains responsible for the resolution of the query until fully resolved and contacting the customer.
  • All queries to be resolved within agreed SLA’s.

Allocation of Payments

  • Ensure all payments are applied to customer accounts within SLA. Ensure all duties in relation to the timely allocation of payments are undertaken daily and/or as required.

Data Entry

  • Ensure all manual billing forms are entered into the billing system daily with no carryovers or errors.
  • Sequence Reporting is used to follow up on missing AR19 forms to ensure all revenue is captured.

ASM / DPM Management & Co-ordination

  • To undertake the administration and coordination of Automatic Stamping Machines & Digital Postage Meters.

Projects

  • Actively participate in projects as and when necessary.
  • Participate in systems projects (including systems developments / enhancements, customisations and upgrades) or business related projects that interface with the Billing and Credit systems, so as to add value to the business and aid/support strategic business initiatives.

Team Membership

  • Actively assist the Manager and other members of the Accounts Receivable and Group Finance team to achieve deadlines and objectives across the wider team.

Personal Development

  • Keep skills and knowledge of Accounts Receivable practices up to date and recommend appropriate training to Manager to ensure that skills and knowledge continue to align with business requirements.

Continuous Improvement

  • Identify and eliminate inefficient work practices.
  • Continually monitor and review current practices and procedures including system processes and where necessary make recommendations in respect to enhancements.
  • Ensure a continuous improvement view of the end to end processes.

Health and Safety

  • Complies with the Company's health and safety policies and procedures.
  • Takes action to improve the health and safety record of the workplace. Ensures equipment and work areas are well maintained.
  • Actively participates in training as required and supports local Action Group.
  • Takes personal responsibility for keeping themselves, co-workers and equipment free from mishaps.
  • Ensures timely and accurate reporting of any hazards or potential hazards so that they may be remedied. Doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

 

Qualifications:

  • 1-3 years experience in an Accounts Receivable or similar role
  • Knowledge of all areas of Account Receivable
  • Some understanding of other Financial Operations roles
  • Ability to work to deadlines and under pressure