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Administrative Assistant

Date: 29-Nov-2021

Location: Taguig City, Philippines

Company: Canon

Purpose

The role of an Administrative Assistant is to perform a variety of administrative and clerical tasks for various business units to ensure efficient and smooth operations. The responsibility of an Administrative Assistant includes the following: Perform a variety of administrative and clerical tasks

 

 

Essential duties

 

 

  • Answer and manage incoming calls from reception/enquiries.
  • Providing support to managers and co-workers.
  • Collate and create reports for various manager such as sales reports, invoicing reports, backorder reports.
  • Team ticket creation, allocation and management of outstanding tasks.
  • Assist with process and procedure documents.
  • Support Presales Team with KPI reporting & resource management.
  • Support Billserve Team with administrative tasks such as data entry, ticket creation & management, maintain CRM with correct Sales Rep allocation, forecast credit notes, upload forecast for recurring revenue.
  • Salesforce administrative support for Sales and Presales team, lead creation & allocation, opportunity allocation & management, Sales Representative alignment to correct customer account, reporting.
  • Support Quotes team with simple quotes and renewals and update Rams stock availability report.
  • Assist with End of Month (EOM) tasks such as various Rams billing reports, closing of tickets under contract, creation of TCC WAN invoice, review of static monthly recurring cost.
     

Qualifications & Skills

 

  • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel Ability to analyse and revise operating practices to improve efficiency
  • Detail-oriented and comfortable working in a fast- paced office environment
  • Exceptional verbal and written communication skills
  • Superior organisation skills and dedication to completing projects in a timely manner
     

Key Competencies

 

  • Driving for Results
  • Continuous Improvement
  • Living the Vision, Mission and Values
  • Customer Focus
  • Communicating Effectively
  • Teamwork