Administrative Assistant

Date: 01-Aug-2022

Location: Taguig City, Philippines

Company: Canon

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

 

About the Role

The role of an Administrative Assistant is to perform a variety of administrative and clerical tasks for various business units to ensure efficient and smooth operations. The responsibility of an Administrative Assistant includes the following: ​

  • Perform a variety of administrative and clerical tasks.
  • Answer and manage incoming calls from reception/enquiries.
  • Providing support to managers and co-workers.
  • Collate and create reports for various manager such as sales reports, invoicing reports, backorder reports.
  • Team ticket creation, allocation and management of outstanding tasks.
  • Assist with process and procedure documents.
  • Support with KPI reporting & resource management.
  • Support with administrative tasks such as data entry, ticket creation & management, maintain CRM with correct Sales Rep allocation, forecast credit notes, upload forecast for recurring revenue.
  • Salesforce administrative support for Sales and Presales team, lead creation & allocation, opportunity allocation & management, Sales Representative alignment to correct customer account, reporting.
  • Assist with End of Month (EOM) tasks such as various Rams billing reports, closing of tickets under contract, creation of invoices, review of static monthly recurring cost.
  • Provide support to the team with taking meeting minutes, creating basic documents and templates and general ad-hoc administration duties;
  • Assist the team in the production and maintenance of project plans;
  • Co-ordinate the production of project summary reports for internal and external customers;
  • Support the Project Management team in the successful hand-over of project deliverables to Canon support teams;
  • Maintain systems for recording ongoing project tasks and deliverables. 
  • Compile project reports and maintain required dashboards required by the team.
  • Coordinate the production of all reports and produce project summary reports to support the team where required.
  • Carry out administration tasks as required through a defined Project Management tool
  • Maintain the project library, filing, recording and reporting systems on behalf of project management team.

 

Qualifications  

  • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel Ability to analyse and revise operating practices to improve efficiency
  • Detail-oriented and comfortable working in a fast- paced office environment
  • Exceptional verbal and written communication skills
  • Superior organisation skills and dedication to completing projects in a timely manner
  • Proven experience in a similar role supporting the PMO to deliver complex IT infrastructure projects across mid-market and enterprise environments
  • Use of Microsoft Office and Project 
  • Excellent verbal and written communication skills
  • Strong attention to detail 

 

If this sounds like you, we’d love you to apply!  

 

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

 

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

 

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.