Administrative Assistant

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

About The Role

The Administrative Assistant provides direct and indirect support to the development of existing and prospective customers to ensure that the Sales department meets its targets. To provide accounts support services that ensure a high level of customer satisfaction and meets or exceeds company standards & policies. The key responsibilities include the following:

• Update SFDC Opportunities (Close Opps, Update Products);
• Send monthly report all changes on particular customers in Billserve;
• Perform Billing Export / Adhoc Billing Reports;
• Process Third-Party invoices - across all branches as needed;
• Keep the Third Party Tracker updated;
• PO Creation and Monitoring (Palette);
• Backorder Reports in AX;
• Manage CMP Request;
• Check Billserve history;
• Creation of Billserve ticket template and variation - across all branch as needed;
• Maintain SPLA Update / Billserve vs VCentre Update - across all branch as needed
• Maintain Billserve request and update - across all branch as needed
• Manage SNOW Tracker and CloudMetro Changes;
• Attend Product Trainings when required;
• Track Billserve change on specific vendor report.

Qualifications

• 0-2 years of experience
• Fresh graduates and entry-level are welcome to apply
• Good Comms Skills (verbal and written)
• Good MS Office Skills (Excel including spreadsheets, reports, pivot table and formulas and other MS applications such as MS Outlook, MS Teams, MS Office)
• Good Analytical Thinking and Report Creation

If this sounds like you, we’d love you to apply!

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.
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