Contracts Administrator

About Us
As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

About the Role

The Contracts Administrator is a vital member of a team that drafts, negotiates and finalises sales and supply agreements (for customers, subcontractors, business partners and agents) for Canon Australia’s business imaging team. The team ensures sales opportunities are directly reflected in contracts and provides ongoing contracts advice to sales teams to maximise success.

The Contracts Administrator ensures the day-to- day operations of the business are performed effectively and efficiently, providing excellent customer service to both internal and external customers. The role will be has the following responsibilities:

• Review, negotiate and amend standard contract changes;
• Assist with managing contracts registers to assist Sales teams actively manage upcoming expiries (e.g. extend, expire, renegotiate, add to tender pipeline, etc).;
• Maintain register of precedents of negotiated terms for future tender and contracts use;
• Assist with the preparation and communication of contract summaries of new Master Agreements outlining Canon's key contractual commitments;
• Assist Contracts Managers to manage stakeholder inputs and that contracts are closed in line with sales priorities using all available tools;
• Manage the novation/assignment of customer contracts;
• Assisting with reporting and analysis;
• Execute systems and procedures including contract sign-off according to Canon delegation of authority policy;
• Suggest and implement continual improvement to improve productivity and customer satisfaction;
• Respond to queries from internal stakeholders and external customers;
• Escalate customer issues and more complex contract interpretation questions as required.

Qualifications, Skills and Experience

• Tertiary qualification in Law or other relevant field
• Demonstrated experience drafting and negotiating contractual terms
• Familiarity with commercial contracts
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Demonstrated prioritisation skills to accommodate rapidly changing requirements and
• Ability to meet tight deadlines
• Ability to work both independently and as part of a team.
• Ability to problem solve and troubleshoot
• Good rapport with internal and external customers

If this sounds like you, we’d love you to apply!  

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.
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