Contracts Management Coordinator

Date: 1 Apr 2024

Location: Taguig City, Philippines

Company: Canon

Essential duties:

  • To respond and resolve all customer issues and enquiries within the agreed SLA time frames

  • To obtain and maintain accurate data to ensure customers are consistently billed accurately and on time.
  • Work closely with Key stakeholders to ensure contracts are created and administered accurately
  • Achieve agreed SLAs and KPIs in support of team goals
  • Maximise contract billing
  • Manage, Maintain and bill customers


  • Strong communication skills to understand internal and external customer issues and to find ways to exceed customer expectations
  • Attention to detail and quality conscious
  • Bachelor’s Degree holder in any business-related discipline