Contracts Management Coordinator

Essential duties    

Responsibilities Include:

Primary
●    Manage the novation/assignment of customer contracts.
●    Assist with managing contracts register (Master and MDS Agreements, Business Partners and Agents) to assist Sales teams actively manage upcoming expiries (e.g. extend, expire, renegotiate, add to tender pipeline, etc).
●    Maintain register of precedents of negotiated terms for future tender and contracts use
●    Assist with the preparation of contract summaries of new Master and MDS Agreements outlining Canon's key contractual commitments and distribute to relevant stakeholders to action.
●    Assisting with reporting and analysis (WlP, SFDC dashboard).
●    Send annual Canon insurance certificate updates to Master and MDS Customers.
●    Execute systems and procedures including contract sign-off according to Canon delegation of authority policy.
●    Review, negotiate and amend straightforward contract changes.
●    Undertake continual improvement for team, CBS and Canon benefit and to improve Customer contract experience.
●    Respond to queries from internal stakeholders and external customers
●    Escalate customer issues (especially disputes) and more complicated contract interpretation questions to Contracts Manager as required.
●    Other administrative duties including filing documents as required

Financial / Commercial
●    Provide sufficient information in contract summaries and contracts registers for relevant stakeholders to insert Customer-specific information (e.g. prices, payment terms, interest on overdue accounts etc) into Canon systems
●    Assist CBS Contracts team to manage stakeholder inputs and ensure contracts are closed in line with sales priorities using all available tools (e.g. SFDC, forecast & MDS WIP)
●    Respond to internal stakeholder and external customers within an appropriate timeframe

Customer
●    Provide timely and efficient support to minimise customer wait time

Process
●    Provide timely and efficient support to minimise sales lead time to opportunity closure
●    Ensure contract registers are up to date and accurate
●    Follow approval escalation path with accurate and effective information to Management for timely risk assessment

People
●    Be seen as a trusted advisor across the business especially with sales team
●    Engage all levels of the organisation

Project
●    Participate in projects to support CBS as required

Qualifications    

●    Tertiary qualification in Law or other relevant field
●    Demonstrated experience drafting and negotiating contracts
●    Familiarity with commercial contracts
●    Strong attention to detail and accuracy
●    Excellent verbal and communication skills
●    Adaptive and effective prioritisation skills to rapidly changing requirements
●    Proven experience in a time critical analytical role (ability to meet strict deadlines).
●    Superior comprehension and writing skills
●    Ability to work independently and as part of a team.
●    Ability to problem solve and troubleshoot with elements of ambiguity
●    Good rapport with internal and external customers.