Corporate Communications Officer

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

About The Role

The Corporate Communications Officer manages the organization's internal and external corporate communications. This role ensures that all communication messaging aligns with the key business strategies. Also, the role is responsible for the creation and release of content for presentations, social media, websites, newsletters, press releases, and other media distribution channels.

Essential Duties

• Create a communication strategy for all the company's internal and external corporate branding programs.
• Manage, create write-ups, and produce communications materials, including supporting visuals and graphics.
• Develop mock-ups of company materials such as official banners, merchandise, and other branded collaterals.
• Provide on-site photo/video coverage of company events within and beyond the office.
• Create feature articles about local company events and activities for sharing to onshore stakeholders.

• Promote and maintain a strong positive image of the company with online and offline target audiences.
• Manage PH Social Media channels including but not limited to LinkedIn and Facebook.
• Ensure timely dissemination of company updates through different channels such as internal email communications and social media, among others to increase employee awareness.
• Work closely with the Oceania Corporate Communications team on company-wide communications strategies and directions and ensure alignment and applicability of such in PH business.
• Produce engaging and informative content for various internal channels, ensuring alignment with firm-wide messages through localized content.
• Ensure brand compliance for internal communications materials, such as training modules and employee group materials.
• Provide direction, innovation, and improvements on communications channels and tools.
• Coordinate projects and oversee completion in relation to employee events and engagement such as, but not limited to, Diversity & Inclusion programs.
• Assist with building and managing tie-ups with partner institutions for corporate branding and other initiates as necessary.
• Drive positive company culture and external customers engagement in all dealings.
• Support the L&OD Team as deemed necessary, such as with engagement activities, events, and training sessions.
• Work with the People & Culture Assistant Manager in creating modules and facilitating sessions on Communications-related training courses.

Qualifications

• Bachelor's degree in communications/journalism, marketing, or any related field
• Strong 3 to 4 years of experience in marketing or communications roles, preferably in a corporate environment.
• Proficiency in Microsoft Office Suite, especially Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences.
• Knowledge of basic graphic design and multimedia.

Skillset

• Good time management and organizational skills
• Understanding of digital media strategies and current communications tools.
• Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong interpersonal and stakeholder management skills; comfortable engaging with senior executives and cross-functional teams.