Digital Coordinator

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

About the Role

The Digital Coordinator will oversee the end-to-end execution of the digital marketing strategy via our main direct channel, the Canon Australia and Canon New Zealand brand websites, with a focus on B2B activities.

This role will work closely with wider SSG marketing and information technology staff to ensure the delivery of on-brand, integrated digital experiences, campaigns, content and lead generation; and collaborate with cross-functional sales and marketing teams and staying aligned to the local brand positioning are pivotal aspects of this role.

In addition, the role will also be responsible for building post-launch content performance report and providing insights to help optimise performance, meet KPIs and drive engagement.

The role will be assigned the following responsibilities:

• Maintain the Canon brand websites - execute a well-planned calendar of activity balancing between BAU content updates, promotional campaign and new product launches;
• Manage or participate in website related projects from conception through to delivery;
• Ensure content meets the brand and content/ image guidelines;
• Manage changes as requested by stakeholders in a timely manner;
• Proactive liaison with stakeholders to ensure programs, and campaigns are delivered on time;
• Implementation, maintenance and optimisation of marketing technology platform (Preezie quiz, Switftype, Metalocator);
• Elevate and maintain all digital assets to a high level of accessibility compliance;
• Contribute to SEO effort by implementing On-page SEO content updates;
• Continuously explore ways to drive efficiency;
• Own site processes and ensuring quality/ up to date/ error free work;
• Q/A testing of new content, website components and features;
• Update the Edge Plus Business Partner Portal as per stakeholders' requirements.

Qualifications  

• Excellent written and oral communications skills
• High level of attention to detail and task completion / organisational skills
• A great collaborator - enjoys working with a range of stakeholders
• Experience in content management systems (CMS) - preferably Sitecore or other CMS allowing the management of multiple page versions
• Basic knowledge of HTML, CSS an advantage
• Experience in workflow management and collaboration tools - Jira and Confluence an advantage
• Intermediate Adobe Photoshop skills
• Highly adaptive, agile, and open minded with the ability to rapidly operate new platforms.
• Google Analytics knowledge
• Photography knowledge an advantage
• GA4 and Looker Studio (desired but not required

If this sounds like you, we’d love you to apply!  

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.
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