Junior Informatica Analyst/Developer

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

Role Summary:

Strategically support the business maintainability of the Informatica ecosystem as well as contribute to the organisation’s integration and innovation agenda.

Essential Duties:

• Develop integrations using ETL technologies such as Informatica
• Proactively support and monitor existing integrations
• Develop in depth understanding of current and new business processes to better support those integrations
• Manage the integration support queue and respond to service requests and or service incidents in a timely manner
• Work within the broader IT team to ensure end-to-end delivery of supportable solutions
• Build trust and support for Canon IT within Canon through communication, performance, and reliable integrations
• Analyse large sets of data and determine the best method of integration and data types required
• Develop and maintain efficient SQL scripts to extract data from core systems
• Follow development lifecycle and work with other Canon IT teams to ensure the development lifecycle is adhered to, DEV > UAT > PROD
• Log change requests and represent the changes at the Canon Approval Board (CAB)
• Deploy approved changes to production and analyse performance including data integrity
• Monitor integrations and react appropriately in a timely manner to system warning and errors
• Fault-find data related issues to determine the root cause and if responsible suggest and implement fixes to resolve the issue through the Canon change management process
• Analyse integrations for performance degradation and tune when required
• Manage release updates in a timely manner and coordinate them till enabled in production
• Look for patterns in support requests and try to determine root cause and if possible, suggest and implement fixes
• Respond to Informatica support requests via multiple channels in a timely manner
• Assist in development and delivery to operational stages of project work/ new developments
• Contribute to ongoing improvement processes through user feedback and experience
• Produce and contribute to support documentation and procedures
• Assist with ad-hoc related requests from the Integration Delivery Lead or IT Platform Delivery Manager

Qualifications:

Essential:

• Tertiary qualification in Information Technology or related field
• Experience with common enterprise integration patterns
• Experience in supporting, maintaining, and developing enterprise integration solutions
• Excellent SQL skills - writing SQL queries and analysing data in SQL
• Ability to conduct technical troubleshooting with large datasets

Desired:

• At least 1 years’ experience developing business integrations using ETL tools such as Informatica
• Developed and supported Informatica solutions
• Agile mindset and experience working with agile and hybrid Waterfall delivery frameworks
• Salesforce related experience specifically around Objects, Fields and Field Types including methods of integrating with it

If this sounds like you, we’d love you to apply!  

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.

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