L1 Infrastructure Engineer

Date: 21-Jun-2022

Location: Taguig City, Philippines

Company: Canon

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.


About the Role

The main responsibility is providing 1st line telephone and technical support to a variety of clients, working as part of a team supporting OryxAlign clients across a range of technologies.

OryxAlign are a UK based MSP and provide multi-layer technical support to many clients.



  • At least 3 years experience in Microsoft Desktop
  • At least 3 years experience in Administering & supporting Microsoft Windows Server 2008/2012/2016, preferably in a VMWare ESXi environment or HyperV
  • Administering & supporting Office365, with hands on experience of user and license administration
  • At least 3 years experience in Administering & supporting Microsoft Exchange 2007/2010/2016
  • Basic knowledge in Networking Experience (routers, switches & firewalls)
  • Good understanding in usage and configuration of DHCP, DNS and VLAN’s
  • At least 3 years experience in port forwarding and WAN configuration essential
  • At least 3 years experience in Network Administration & Data Backup Technologies, preferably Veeam.
  • IT Service Desk Environment


In return we offer the stability of a highly regarded global brand committed to investing in its people and platforms. You’ll be joining a great team in a role with real impact.

If this sounds like you, we’d love you to apply!

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.


Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps