Operations Supervisor

Essential duties

Financial / Commercial

• Review and maintenance of General Ledger and sub-ledger accounts
• Conducts review and analysis of financial transactions and reports
• Ensures accurate and appropriate recording of revenues, expenses, accruals, adjustments, etc
• Approves general journal entries prior to posting
• Reviews balance sheet reconciliation reports and ensures that relevant schedules and analysis are available monthly
• Responsible for period-end close procedures: Inventory, Purchasing, Payables, Receivables, Treasury, Fixed Assets, Projects, and General Ledger
• Reviews post month-end reports
• Responds to queries from Management pertaining to General Ledger issues and proposes resolution as necessary
• Reviews process documentation and flowcharts
• Oversees annual, quarter and month end onshore reporting – Budget, reconciliation, Financial Package, and Treasury
• Responsible for adherence to accounting policies and internal control guidelines
• Ensures that audit requirements during interim and year-end financial audit are being provided and managed timely
• Evaluates current accounting processes and proposes improvements for operational efficiency
• Complies with company system
• Recommends areas for standardization and process improvement

Customer

• All accounting processing is complete, accurate and timely.
• Monthly results are complete and accurate.
• Monthly results are prepared in accordance with agreed timetables, including the consolidation and corporate reporting.
• Enquiries are resolved promptly and professionally.
• Finance requirements and issues are addressed.
• Reconciliations are kept up to date and all reconciling items are investigated and resolved in a timely manner.

Process

• Ensure that finance processes are efficient, effective and fit for purpose. Finance process documentation is maintained & controlled.

People Management

• Supervise the Finance operations for Canon Singapore and Canon Hongkong teams. Responsible for ensuring all employee schedules are planned and SLA requirements are met. 
• Ensure that team members and team leaders have the tools and available knowledge to implement and provide exceptional service delivery in line with contractual obligations. 
• Establish employee goals, conduct performance reviews, coaching, and providing career development. Coach and develop the leadership team. 
• Coordinates facility resources through workforce planning and hardware and software allocation, implements operational procedures within facility ensuring all resources are managed effectively.

Qualifications 

• Minimum 6 to 7 years of experience working in the finance function of a corporate/ multinational environment.
• Bachelor’s / College Degree in finance or any related discipline
• Strong technical knowledge
• Experience working in a BPO industry
• Excellent in ERP systems and process knowledge
• Excellent written and verbal communication skill
• Excellent time management and prioritization skills
• High level of accuracy and a strong work ethic
• Strong people leadership including coaching and motivating skill
• Intermediate to advanced MS Excel skills
• Ability to work independently as well as a part of a wider team
• Eye for detail and efficient time management
• Analytical, takes initiative, good decision making and problem- solving skills
• Flexible and willing to take new challenges/assignments
• Good reporting skills
• Customer-centric and results oriented individual
• Team and performance management
• Willing to extend hours to meet changing work environment and to meet tight deadlines