Payroll Coordinator

Essential duties  

Productivity Improvement
•    Seeks out opportunities to improve current processes
•    Receives customer information and uses it to identify & recommend improvements in products and services and has an accurate working knowledge of the relevant New Zealand Post employment agreements and also to be able to provide resolution to complex employee queries.
•    All earning related documentation is completed as and when required
•    Supports the need to have a standardised way of processing within EIS by ensuring that all documentation and data input complies with current processes / procedures and that all input actions comply within the bounds of the agreement in place effectively managing the entire ‘Hire to Retire’ process

Customer Satisfaction
•    Ensures that NZ Post people are paid correctly, on time and in accordance with the appropriate employment agreement, legislation & company policy
•    Ensure employee personnel records (system& manual) are maintained accurately & current at all times
•    Reviews actions taken in making payments
•    Maintaining all elements of data for those employee groups assigned
•    Undertakes routine administrative support functions as required
•    Handles payroll enquiries and provides resolution to complex employee queries
•    Undertakes projects which could include testing of developments / enhancements to the EIS system or processes which impact on specific pay groups, being involved in reviews of specific EIS data

Team Support
•    Providing training and support to team members to ensure best practice delivery of services
•    Mentoring and up-skilling other team members
•    Knowledge sharing

Qualifications    

•    Payroll practitioner experience using HRIS (HR/Payroll) applications
•    Worked in a team environment in an open plan office
•    Worked for a large complex organisation with multiple sites and a unionised workforce Hours of work will be mostly during the daytime. However, additional hours may be required from time to time.