People & Culture Coordinator

Date: 05-Nov-2021

Location: Taguig City, Philippines

Company: Canon

JOB DESCRIPTION: P&C Coordinator – Shared Services

Position title

P&C Coordinator – Shared Services

Business Unit

Canon Business Service Centre Philippines, Inc. - PH


Functional reporting to

Shared Services Team Leader

Administratively reporting to


Liaises with


  • HR Consultants
  • ER/IR Advice Line
  • Client Representatives
  • Government Bodies
  • Business Representatives
  • Third Party Suppliers
  • Potential Staff
  • External Recruitment Providers


  • Canon Staff and Management

Direct reports




To ensure an efficient and successful shared Admin Assistant service for Canon, while providing support to the whole People and Culture team.

Essential duties

Accountable to the Shared Services Team Leader for the execution of duties which include the following:

Administration tasks

  • Administration of HR Help Desk and HRConnect requests in an efficient and effective manner, delegating tasks effectively when required.
  • Prepare and distribute general HR correspondences including anniversary letters, probationary letters, contract alterations and other HR letters in a timely manner
  • Maintain HR files and databases in relation to employment contracts and various HR letters/activity.
  • Maintaining the Organizational structure and security of HR information system
  • Processing of Criminal Police Checks and Visa Checks
  • Verification of all On boarding training requirements
  • Update and maintenance of internal contacts in conjunction with the IT Department
  • Produce monthly and ad hoc reports as required
  • Assist the HR team as required



Recruitment Tasks

  • Administration of HR Help Desk and HRConnect requests in an efficient and effective manner
  • Coordinate recruitment and selection in accordance with HR procedures including posting job advertisements, updating the intranet and website with new job ads and liaising with Managers
  • Assist with phone screening to support hiring managers as requested.
  • Administer and effectively manage all recruitment systems and avenues of the company making sure they are all updated.
  • Process applications in line with sound recruitment practices and methods, including interviews and reference checks.
  • Reinforce Canon recruitment policy and procedures with Canon Managers as related to Company vision and values and relevant legislation
  • Ensure all roles recruited have a position description and follow up with hiring managers if not.
  • Compliance with HR policies & procedures
  • Highlight areas of continuous improvement to both recruitment/HR processes and site issues as they arise.
  • Produce monthly and ad hoc reports as required


In the absence of the People & Culture Coordinator, this role shall serve as the backup to cover his/her tasks

Performance measures

  • Prompt and effective administration of duties and responsibilities
  • Contribution to overall efficiencies of administrative tasks through continuous improvement initiatives
  • High levels of accuracy for data input and documentation.
  • Improved employee engagement.
  • Customer satisfaction and feedback




Qualifications & Experience


  • Tertiary education
  • Experience of administrative responsibilities is an advantage
  • Knowledge and exposure to a range of HR issues and practices specially in HR administration and Recruitment is preferred
  • Previous experience and knowledge of the SAP SuccessFactors system

Skill Sets

  • Knowledge of general HR practices.
  • Demonstrated attention to detail and customer focus.
  • Sound computer literacy and knowledge of MSO.
  • Ability to complete functional tasks and set priorities.
  • Ability to respond with a sense of urgency.
  • Ability to influence and advise managers when required.
  • Demonstrated effective verbal and written communication skills.
  • Facilitate and participate in meetings with customers and/or team members and management.
  • Maintain the security of confidential information and documents.
  • Demonstrate leadership through Canon knowledge and expertise.
  • Demonstrate the ability to deliver and exceed expectations.

Key competencies

  • Driving for Results
  • Continuous Improvement
  • Living the Vision, Mission and Values
  • Customer Focus
  • Communicating Effectively
  • Team Work
  • Leading People