Process Lead

Date: 22 Feb 2024

Location: Taguig City, Philippines

Company: Canon

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.


About the Role

Oceania Financial Services (OFS) provides other divisions with financial information to enable them to make effective business decisions. OFS also implements and monitors effective financial controls. 

The Process Lead is responsible for the day-to-day productivity and outcome of the finance and accounting operations team. This person will also serve as a single point of reference for customer processes and updates. The role will be assigned the following responsibilities:

  • Review and maintenance of General Ledger and sub-ledger accounts
  • Conducts review and analysis of financial transactions and reports
  • Ensures accurate and appropriate recording of revenues, expenses, accruals, adjustments, etc
  • Approves general journal entries prior to posting
  • Reviews balance sheet reconciliation reports and ensures that
  • relevant schedules and analysis are available monthly
  • Responsible for period-end close procedures: Inventory, Intercompany Treasury, Tax and General Ledger
  • Reviews post month-end reports
  • Responds to queries from Management pertaining to General Ledger issues and proposes resolution as necessary
  • Reviews process documentation and flowcharts
  • Monthly results are complete and accurate.
  • Monthly results are prepared in accordance with agreed timetables, including the consolidation and corporate reporting.
  • Enquiries are resolved promptly and professionally.
  • Ensures finance requirements and issues are addressed.
  • Ensures finance process are efficient, effective and fit for purpose.
  • Manages 5-6 HC



  • Minimum 6 to 7 years of experience working in the finance function of a corporate/ multinational environment.
  • Preferably Certified Public Accountant.
  • Strong technical knowledge
  • Experience working in a BPO/KPO industry
  • Excellent in ERP systems and process knowledge
  • Excellent written and verbal communication skill
  • Excellent time management and prioritization skills
  • High level of accuracy and a strong work ethic
  • Strong people leadership including coaching and motivating skill
  • Intermediate to advanced MS Excel skills
  • Ability to work independently as well as a part of a wider team
  • Eye for detail and efficient time management
  • Analytical, takes initiative, good decision making and problem solving skills
  • Flexible and willing to take new challenges/assignments
  • Good reporting skills
  • Customer-centric and results oriented individual
  • Team and performance management
  • Willing to extend hours to meet changing work environment and to meet tight deadlines

If this sounds like you, we’d love you to apply!  


We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.


As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.


Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.