Project Management Office Coordinator

Essential duties

• Support PMO Manager as required with reporting, administrative tasks
• Delivering Project support to PMO team with the scope of completing on-time and within budget to meet the desired outcomes.
• Follow up with involved partners and/or 3rd party providers to help deliver projects when required.
• Meet project stakeholders’ expectation through effective communication.
• Provide support by taking meeting minutes, creating basic documents and templates and general ad-hoc administration duties.
• Assist the team in the production and maintenance of project plans, project logs, risks and other documentation that may be required;
• Where required support the production of project reports for internal and external customers;
• Support the PMO team in the successful hand-over of project deliverables to support teams;
• Support/Facilitate internal and external hand over meetings to ensure effective support is provided.
• Identify and support any risks associated with key process & methodology and escalate where required.
• Ensuring that project decisions, changes, exceptions, issues and risks are recorded, actioned and escalated where required.
• Where required/ as requested, act as the primary CBS representative to the customer with respect to participation in project related meetings.
• Responsible for Project Documentation standards and compliance where applicable
• Plan, manage and own execution of Project tasks and ensure delivery of exceptional services.
• Maintain systems for recording ongoing project tasks and deliverables.
• Compile project reports and maintain required dashboards required by the team.
• Coordinate and where required produce reports to support the team and ensure milestones are met.
• Carry out administration tasks as required through a defined Project Management tool where applicable
• Where required, maintain the project library, filing, recording and reporting systems on behalf of the project management team.
• Ensuring accurate project delivery forecasting and billing of projects
• Ensure project data and the health of data within the Project Management tool, SharePoint, Therefore, SFDC etc is maintained and up to date.
• Maintain project document archiving.

Qualifications & Experience

• Proven experience in a similar role supporting the PMO delivering complex projects across corporate and government channels.
• Relevant Tertiary education
• MSP or Systems Integrator background desirable
• MS Office
• Any project management certification or qualification is desirable