Service Administration Officer - Contract Management

Essential duties

The role will be responsible with contract management with the following but not limited to:

• Creation and maintenance of contract information in the system
• Preparation of letters to customer upon warranty expiry
• Develop and maintain effective documentation and records including internal trackers and database
• Email management
• Invoice preparation and adjustment
• Undergo cross-training and handle other LOBs (line of business) as assigned by the Team Leader
• Communicate proactively and positively with all members of CHK & CBSC
• Work as part of the team and ensure positive, supportive, and collaborative working relationships with peers
• Other task/s that may be assigned from time to time

Qualifications & Experience

• College in any discipline with relevant work experience
• Intermediate computer skills and well versed in MS Office (Excel, Word, Teams in particular)
• Effective interpersonal and communication skills
• Strong work ethic